Operations Manager

Operations Manager Training Wheels ABA Central Austin & Surrounding Areas, TXFull-Time | Exempt Lead Operations. Drive Performance. Make an Impact.

Training Wheels ABA is growing, and we are seeking an experienced Operations Manager to join our team and support the continued growth of our Austin-area services.

We are looking for a strong operator who thrives in a fast-paced healthcare environment, is confident using data to drive decisions, and enjoys balancing people leadership, operational excellence, and financial performance.

This is an opportunity to take ownership of center operations while partnering closely with clinical leadership to create an efficient, high-performing, and positive environment for both our team and the families we serve.

The Role The Operations Manager serves as the operational leader of the center, working closely with the Clinical Director and clinical leadership to ensure the center operates efficiently while supporting strong team performance, client access, and financial outcomes.

You will partner closely with the Clinical Director and clinic leadership to:

Oversee efficient and effective daily operations

Support appropriate staffing levels, attendance, and coverage

Drive strong client utilization and access to care Partner with clinical leadership to support parent and family engagement

Monitor and support revenue and financial targets

Track key performance indicators (KPIs) and identify opportunities for improvement

Ensure operational and compliance standards are consistently maintained

Support a positive, accountable, and engaged team culture

Oversee scheduling processes and staffing needs

Coordinate onboarding and operational aspects of new-hire integration

Monitor center performance and provide regular operational reporting

Identify operational challenges and implement solutions that improve efficiency and performance

The Operations Manager will report directly to the Director of Finance & Operations while working closely with the Clinical Director to align operational priorities with clinical needs, client experience, and overall center performance.

What We're Looking For We're looking for a proactive leader who can take ownership, make informed decisions, and keep the big picture in focus.

Ideal candidates will have:4+ years of experience in healthcare, ABA, or a related operations environment

Experience managing or monitoring financial performance and KPIsExperience with scheduling systems, staffing, and utilization targets

Strong organizational and time-management skills

Excellent communication and interpersonal skills

The ability to make confident decisions and prioritize independently

Strong problem-solving skills with a solutions-oriented mindset

Experience leading teams and holding others accountable

Proficient in excel and reporting systemsA bachelor's degree preferred, but not required

Why This Role Matters At Training Wheels ABA, our Operations Managers play a critical role in creating successful centers and ensuring our teams have the support they need to provide high-quality care.

Your leadership directly impacts:

Center Performance Team Engagement, Attendance & Retention Client Access & Utilization Parent & Family Experience Operational Efficiency Financial Sustainability This is more than a day-to-day operations role. It's an opportunity for someone who wants ownership, visibility, impact, and long-term growth within a growing healthcare organization.

Compensation & Incentives Base Salary: $70,000–$80,000

Performance Bonus:
Up to $1,000 per month based on clinic performance metrics

Full-Time, Exempt Position Opportunities for continued growth as Training Wheels ABA expands

Responsibilities and scope may evolve as the organization continues to grow.

Ready to Make…