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Senior Manager, Customer Success & Growth

Job in Austin, Travis County, Texas, 78716, USA
Listing for: bigcommerce
Full Time position
Listed on 2026-08-26
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Commerce is seeking a Manager, Customer Success Management to lead a high-performing team focused on driving customer retention, adoption, expansion, and long-term value within our open SaaS ecommerce ecosystem.

You will partner with Sales, Product, Support, Marketing, and Executive Leadership to translate customer feedback into strategic improvements and scalable processes that boost outcomes across the customer lifecycle.

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Position Requirements
10+ Years work experience
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