Command Center Supervisor

Who We Are

Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly. We transform energy into high-value compute with unmatched efficiency e Scientific is a publicly trade company (NASDAQ: CORZ). We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations.

Our footprint consists of 11 data center campuses across seven states, housing advanced infrastructure for our customers. What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts.

Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment.

The Command Center Supervisor is responsible for leading 24/7 Command Center operations across Core Scientific's data center environments, ensuring operational continuity, service reliability, and effective incident response. This role provides direct supervision of Command Center Specialists, establishes operational priorities, and serves as the primary escalation authority during critical operational events. The Supervisor oversees shift operations, staffing, performance management, and adherence to established operational policies, procedures, and service standards.

They lead cross-functional coordination efforts during incidents, emergency events, maintenance activities, and business continuity operations. This position is accountable for operational reporting, quality assurance, process governance, and ensuring the accuracy and integrity of Command Center data and documentation. The Supervisor supports continuous improvement initiatives by identifying operational gaps, recommending process enhancements, and ensuring implementation of approved improvements. Additionally, they are responsible for onboarding, coaching, and developing team members to strengthen operational readiness and technical competency.

The ideal candidate is a strong operational leader who thrives in a fast-paced 24/7 environment and can effectively balance people leadership, operational execution, and organizational priorities.

• Lead real-time command center operations to ensure uptime, incident response effectiveness, and operational continuity across all monitored environments
• Serve as the operational lead for Command Center Specialists by providing subject matter expertise, enforcing operational policies and procedures, and maintaining real-time awareness of data center activities, incidents, and critical events across all environments
• Oversee shift operations, workload balancing, escalation management, and staff performance during critical events
• Coordinate with cross-functional teams during security incidents, emergency events, crisis response activities, investigations, and facility access operations to ensure timely communication, operational continuity, and adherence to established emergency response procedures
• Participate in a rotating 24/7 on-call schedule to provide leadership support, operational escalation management, and incident coordination during critical events or after-hours operations
• Support business continuity and disaster recovery operations during planned and unplanned events
• Lead, mentor, and supervise Command Center Specialists by providing operational guidance, performance coaching, and ongoing skills development to ensure high-quality incident response and operational execution
• Lead onboarding, training, and continuous development initiatives to improve team performance, operational readiness, and technical competency
• Ensure operational continuity by coordinating staffing coverage, shift support, and leadership response during staffing shortages or critical…