Sr Director, Partnerships, ISV

It's a new day with a new opportunity at 8am!

You will build and lead a team of Partner Account Managers responsible for sourcing new Independent Software Vendor (ISV) partnerships and managing and growing our existing portfolio of ISV partners with payments use cases. You'll operate as both strategist and operational leader - setting the vision for how 8am's payments partner ecosystem expands in scope and value, while building the day-to-day discipline, processes, and accountability that turn that vision into measurable results.

This is a leadership role with high visibility across 8am's Partnerships, Product, and Sales organizations. You'll be accountable for your team's book of ISV relationships, the roadmap of new functionality and payment types brought to those partners, and the rigor with which your team manages pipeline, renewals, and partner health. While the relationships you and your team manage are business-to-business, you'll keep the shared end customer - the businesses and consumers who ultimately experience these payment capabilities - at the center of every decision.

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly Affini Pay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

• Build, lead, and develop a team of Partner Account Managers - responsible for sourcing new ISV partnerships and managing and growing the existing portfolio of ISV partners with payments use cases.
• Own the strategic roadmap for 8am's ISV and payments partner ecosystem - identifying which partners, integrations, and payment types will drive the greatest shared growth for 8am and our partners alike.
• Champion partner growth and success as a direct lever for 8am's growth - building the programs, incentives, and enablement that help ISV partners succeed with payments, and in turn grow with 8am.
• Prioritize and drive new functionality and payment types - new payment methods, embedded capabilities, and value-added services - that create tangible value for partners and the shared end customers they serve.
• Set and manage team KPIs, scorecards, and an operating cadence - covering pipeline health, partner satisfaction, revenue growth, and integration or launch velocity.
• Establish and run a consistent partner engagement model - QBRs, escalation paths, and executive-level relationship-building with 8am's most strategic ISV partners.
• Lead commercial strategy for the ISV portfolio - pricing, incentive structures, renewals, and negotiation support for your team's largest and most strategic partnerships.
• Partner cross-functionally with Product, Engineering, Marketing, Legal, Risk, and Compliance - to ensure new payment capabilities and partner integrations ship successfully and on plan.
• Maintain a B2B-with-a-C-in-mind mindset - ensuring that even purely business-to-business partnership decisions are evaluated for their impact on the end consumer and…