Business Services Officer

Date:
Aug 14, 2026

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Business Services Officer

Property Manager III

Health & Human Services Comm

FACILITY AND WAREHOUSE SERVICE

20108

10/13/2026

Internal and External

Business and Financial Operations

$4,801.16 - $6,281.33

Monthly

TEXAS-B-22

Day

Days (First)

Travel:
Up to 40%

Regular

Full time

Nonexempt

Job Location City: AUSTIN

4601 W GUADALUPE ST

MOS Codes: 1330,30C0,310X,3E6X1,51C,651X,751X,LS,LSS,SK

Under the supervision of the Business Services Manager for Facility and Warehouse Services (FWS), the Business Services Officer coordinates and executes the administrative support services for all HHS agency programs in state office geographic area. Work involves a wide range of facility support activities, includes functions such as facility leasing and management, space planning, managing office moves, safety and security inspections and remediation's, coordinating office maintenance activities, contract initiation and management, asset management, and various other duties to facilitate the smooth operations of state office service programs.

Provides consultative services, guidance and technical assistance to customers in agency programs. Analyzes program requests and develops action plans to meet or exceed needs. Consults with contractors, lessors, public officials, and internal and external agency representatives to resolve problems and ensure continued service delivery in support of HHS state offices. Conducts onsite studies and analysis of operations in assigned regional office locations to collect data, determine trends, resolve problems and ensure compliance with building regulations, safety codes and other applicable facility standards.

Prepares reports of findings and makes recommendations on improving procedures and initiating new practices. Plan, assign, and/or supervise the work of others. Works under limited supervision, with considerable latitude for use of initiative and independent judgment.

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Conducts regular scheduled visits to local/field offices to perform facility reviews; ensures all emergency and routine building problems and safety issues are identified and corrected in a timely manner; counsels and trains Local Office Coordinators (LOC) on available FWS services, how to request assistance, supplies and/or equipment, and the appropriate monitoring and reporting of safety or security concerns; manages all service requests and resolves facility issues for assigned offices to include coordinating purchases, contracting repair or maintenance services, initiating emergency or security incident management, addressing accessibility or safety issues, and intervening on vendor or lessor performance concerns;
  
  maintains productive relationships with LOCs to facilitate effective FWS service delivery to programs (40%).
• Analyzes and reviews use of space among agencies at assigned offices to determine efficiencies; consults with programs on requests for additional space, evaluating options for relocation, adding space or obtaining new leases; implements FWS space allocation guidelines across all agencies; recommends most cost effective options to program and FWS management; manages space projects through to completion with necessary actions such as coordination with HHS Facility Management and Leasing (FML), Texas Facility Commission (TFC), agency program management, lessors, contractors, purchasers, inspectors, movers, and agency telecom and IT support.
  
  (20%).
• Develops specifications for services and manages service contracts for regional…