Senior Vice President of Global Revenue Operations

• Tricentis is at an inflection point. With a global customer base, an expanding product portfolio, and a bold growth agenda, we’re looking for a revenue operations leader who wants to do more than optimize — someone who wants to build
• As SVP of Global Revenue Operations, you’ll have a rare combination: the executive mandate to reimagine how we go to market, a direct seat at the table with the Chief Growth Officer, and the resources to execute ’ll own the systems, processes, data, and team that power our entire GTM motion — and you’ll be expected to push every one of them forward
• GTM Strategy — Segmentation, Coverage & Planning
• Be the architect of how Tricentis goes to market — owning segmentation models, coverage design, and the Annual Operating Plan for the revenue org
• Partner with executive stakeholders to align GTM strategy with company objectives, translating priorities into executable plans with measurable outcomes
• Benchmark our capabilities against industry best practices and continuously introduce operational models that drive scalable, efficient growth
• Map buyer and seller journeys to uncover friction points and opportunities to improve both the rep and customer experience
• AI Enablement — Turning the Seller Journey into a Competitive Advantage
• Own the AI enablement vision and roadmap end-to-end — from identifying high-value use cases to deploying, governing, and measuring AI-powered tools across the revenue lifecycle
• Lead the build-out of an AI literacy and adoption program that equips every GTM stakeholder to leverage new capabilities confidently
• Define ROI frameworks for AI investments and create tight feedback loops between GTM users and technology vendors to continuously raise the bar
• This isn’t about piloting tools — it’s about making AI a structural advantage for how we sell
• Operations & Performance Management — The Engine of Revenue Predictability
• Design and maintain territory structures that maximize rep productivity and coverage balance globally
• Establish and run a standardized, AI-powered performance management framework — including weekly, monthly, and quarterly operational cadences
• Own global revenue forecasting end-to-end: pipeline methodology, stage definitions, call accuracy, and board-level projections
• Partner with Finance on ARR/NRR reporting, KPI alignment, and incentive compensation design across Sales, Partner, and CSM functions
• Own strategy, governance, and optimization of the entire GTM technology stack
• Enablement & Training — Building a High-Performance Sales Culture
• Partner with functional leaders to design enablement programs directly tied to measurable outcomes like ramp time and quota attainment
• Use performance data to identify skill gaps and prioritize training investments — and integrate AI-powered learning tools to personalize development at scale
• Close the loop between training completion and rep performance, continuously validating and improving enablement ROI
• Deal Desk — Commercial Excellence at Scale
• Provide executive leadership to the global Deal Desk, ensuring clear SLAs and tight coordination with Sales, Finance, and Legal
• Use deal data and commercial trends to inform pricing strategy and drive consistency and speed in deal execution

• A number of leave offerings: volunteer days, vacation days, public holidays, and flex/floating leave days
• Pension plan, Private health insurance and Group Life Insurance
• Enhance statutory Maternity and Paternity Pay

This is a role for a builder. If you’ve spent your career maintaining mature operations, this probably isn’t for you. But if you thrive on creating clarity from complexity, turning AI from a buzzword into a competitive weapon, and building the operational foundation for the next phase of a company’s growth — keep…