Senior Manager of Site Operations

MLF is excited to announce the position of Senior Manager of Site Operations.

The Senior Manager of Site Operationsisa vital role responsible for directing thecare and stewardship of all homes, buildings, and grounds at Community First! Village (CFV), a permanent supportive housing community for formerly chronically homeless individuals. CFVcurrentlyincludes over 600homesand
100,000 square feetofstaff and community buildings spread across
102acreson two adjacent sites. Over the next several years,CFV will grow to 1,800 homesand
200,000 square feetof buildings spread across 178 acreson three separate sites.

This role oversees teams responsible for the maintenance and warranty management of homes, public buildings, and grounds through the entirety of their lifecycle, ensuring that facilities meet the operational needs of Mobile Loaves & Fishes’ neighbors and staff.

The Senior Manager will also collaborate closely with the Site Development and Construction teams to ensure smooth turnover of newly completed homes and buildings.

The individual in this role will be highly motivated, deeply called to this work, and bring a strong, collaborative working style.

This is afull-time, exempt position reporting to the Senior Director of Site Operations.

Due to the nature and requirements of the position, hours are flexible to fit need buttypically include 8am-5pm Monday-Friday.

Some nights and weekends may be required. The Senior Manager of Site Operationswillofficeat Community First! Villagelocatedat 9116

Hog Eye Road, Austin, TX 78724.

Founded in 1998, Mobile Loaves & Fishes (MLF) is a Christian social outreach ministry that empowers communities into a lifestyle of service with the homeless. The organization’s innovative Community First! Village is the country’s largest master planned development designed specifically for men and women who are coming out of chronic homelessness, and has become a national model replicated by other organizations in different cities.

With the support of tens of thousands of volunteers and more than 6.5 million meals served through its Truck Ministry, MLF has also grown to become the largest prepared feeding program to the homeless in Central Texas and has spawned similar food truck programs across the country.

• Oversees the overall stewardship of the built and natural environment at Community First Village, ensuring that homes, buildings, and grounds andsafe,clean,and functional on a day-to-day basis
• Oversees the Home Maintenance,Building Maintenance,Janitorial,and Property Beautification teams
• Develops and manages the annualoperationalbudget for each of theteams listed above
• Leads the development and implementation of standard operating procedures for teams above
• Leads strategy for reactive maintenance of homes, buildings, and grounds, ensuring a high level of resident and staff satisfaction
• Provides strategic leadership for long term asset management of homes, buildings, and grounds, overseeing preventive maintenance, efficient utility use, and lifecycle planning
• Oversees public safety strategy across buildings and grounds, including overseeing management of safety equipment, code compliance, and emergency response
• Serves as a liaison with other MLF departments for site operations needs related to community and public events, volunteer engagement, weather events, after-hours protocol, etc.
• Supports team managers in building relationships with vendors and service providers, including negotiating and managingcontractsfor services and supplies
• Support teams providing Dignified Income work opportunities for CFV Neighbors
• Responsible forhiring, motivating, developing,andretainingstrong leaders for each of theteams
• Mentors team managers by providing ongoing support,…