Director of Project Management and Support Services

Career Opportunities:
Director of Project Management and Support Services (20488)

Posting 20488
-Posted
- Health & Human Services Comm

- HHS Provider Finance M/C Admin

- Business and Financial Operations

- Eligible for Telework
-d. $7000 - $8999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Director of Project Management and Support Services

Job Title:

Director II
Agency:
Health & Human Services Comm
Department: HHS Provider Finance M/C Admin
Posting Number: 20488
Closing Date: 10/23/2026
Posting Audience:
Internal and External
Occupational Category:
Business and Financial Operations
Salary Range: $7,015.16-$11,864.50
Pay Frequency:
Monthly
Salary Group: TEXAS-B-27

Shift: Day
Additional

Shift: None
Telework:
Eligible for Telework
Travel:
Up to 5%
Regular/Temporary:
Regular
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Exempt

Facility

Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST
Other Locations:
None
MOS Codes: ,C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0 97E0,SEI
15

This position is hybrid, two in-office days per week in Austin. Applicants from outside Texas must be willing to relocate within 30 days of hire.

Director II performs work for the Provider Finance Department under the supervision of the Director of Data Integration & Support Services. This position is responsible for overseeing administrative operations and support services for the Provider Finance Department, including management of the Staff Support Officers (SSO) and a team of project managers who provide coordination and support for departmental priorities and initiatives.

The primary focus of this position is ensuring effective administration of department operations, implementation of agency policies and procedures, workforce support, executive coordination, and operational consistency across the department.

Performs advanced managerial work providing leadership, direction, and guidance in administrative operations, business management, and organizational planning. Work involves developing and implementing policies, procedures, and operational standards; coordinating administrative activities; ensuring compliance with agency requirements; monitoring departmental performance; and supporting executive decision-making. Supervises the work of others. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Leadership & Strategic Management (35%) – Provides leadership, direction, and oversight for administrative operations and support services staff, including the manager responsible for Staff Support Officers and a team of project managers. Ensures administrative services, workforce support functions, and departmental coordination activities are delivered effectively and consistently. Plans, organizes, directs, and evaluates team performance to ensure alignment with agency and department priorities and operational objectives.

Facilitates regular staff meetings and coaching sessions to support communication, accountability, employee engagement, and professional development. Responsible for hiring, work assignments, performance management, disciplinary actions, leave approvals, and timekeeping approvals in accordance with HHSC policies and procedures. Oversees the allocation of administrative and project management resources to ensure departmental priorities, deliverables, timelines, scope, and budget expectations are effectively managed and aligned with organizational objectives.

Program Operations, Policy & Performance Management (20%) – Develops, implements, and monitors departmental administrative policies, procedures, and operational practices to support effective business operations. Oversees implementation of agency and divisional policies and ensures…