Regional Manager

• Serve as the primary operational leader for a portfolio of communities, with accountability for asset performance and team effectiveness
• Directly manage and mentor Community Managers, providing coaching and performance feedback
• Lead onboarding and continued personalized training for new Community Managers through their first 90+ days
• Foster engagement, accountability, and team satisfaction across on-site teams
• Reinforce company culture, expectations, and operational standards across communities
• Oversee payroll, commission and bonus approval, accounts receivable, expense management, and budget variance tracking
• Partner with Accounting and Operations leadership on timely, accurate financial reporting
• Prepare, analyze, and communicate performance reports related to asset health
• Support annual operating budgets and business plans
• Oversee turn and non-turn operational readiness, compliance, and quality standards
• Audit and evaluate vendor contracts and service scopes; recommend adjustments when needed
• Conduct quarterly asset and operational inspections, identifying deficiencies and capital improvement opportunities
• Collaborate with Leasing, Facilities, and Accounting to drive portfolio efficiencies and best practices
• Contribute feedback to refine company processes and SOPs
• Provide strategic input on staffing needs and role deployment across the portfolio

• Bachelor’s degree or equivalent professional experience in property operations or a related field is required
• 5–7 years of progressive experience in student housing operations, including responsibility across multiple communities or a defined portfolio
• Experience delivering new development assets and leading operational start-ups
• Exposure to property sales, acquisitions, or transitions and understanding of the operational needs that accompany them
• Strong time management and organizational skills
• Ability to prioritize effectively across competing demands and timelines
• Proven people leadership and coaching experience
• Strong written and verbal communication skills
• Highly resourceful, capable of solving complex operational challenges with practical, thoughtful solutions
• Willingness to travel as needed to support portfolio performance, approximately 8–12 weeks annually

Demonstrates expertise in property operations management, including financial reporting, budget oversight, and team leadership. Proven ability to enhance operational efficiency and foster team engagement across multiple communities.

• Property Operations Management
• Financial Reporting
• Team Leadership
• Budget Oversight
• Student Housing Operations

• Asset Performance Analysis
• Operational Readiness
• Vendor Contract Evaluation
• Budget Variance Tracking
• Performance Reporting

• People Leadership
• Coaching
• Time Management
• Organizational Skills
• Problem Solving

• Bachelor’s Degree

• Student Housing
• Property Sales
• Acquisitions
• Operational Start-Ups
• Compliance Standards