RMO Program Supervisor

Posting 21396
-Posted
09/14/2026

- Health & Human Services Comm

- Operations Support Services

- Education Training and Library
-b. $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

Functional

Title:

RMO Program Supervisor

Job Title:

Program Supervisor IV
Agency:Health & Human Services Comm
Department:Operations Support Services
Posting Number:21396
Closing Date:09/28/2026
Posting Audience:Internal and External
Occupational Category:Education Training and Library
Salary Range:$4,523.16-$5,888.50
Pay Frequency: Monthly
Salary Group:TEXAS-B-21
Shift:Day
Additional Shift:None
Telework:
Travel:Up to 20%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Exempt
Facility

Location:


Job Location City:AUSTIN
Job Location Address:1111 W NORTH LOOP
Other Locations:None
MOS Codes: ,,,,,,,,,
9702,16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD,MSSE,MS
SR,OSS,WEPS

Performs complex administrative and supervisory program work for the Health and Human Services Commission (HHSC) Records Management Office (RMO) reporting to the Director of Records Management. Work involves coordinating and participating in the development of program goals and objectives; developing and implementing records management policies, procedures, schedules, priorities, and standards; monitoring compliance; evaluating program activities; and providing technical assistance and training to agency programs and Records Coordinators.

The position supports records retention schedule administration, legal and destruction holds, records storage and disposition, electronic and physical records governance, and special projects. The position has no direct reports but may supervise, lead, assign, coordinate, and review the work of staff for designated programs, projects, or operational activities. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs the following essential job functions:

Program Leadership and Operational Coordination

Provides day-to-day program leadership and operational coordination for assigned RMO activities. The position has no direct reports but may supervise, lead, assign, prioritize, coordinate, and review the work of staff supporting designated programs, projects, or operational activities. Establishes work plans, schedules, service standards, and expectations; provides coaching, training, technical assistance, and feedback; and supports cross-training and staff development. Monitors workloads, service requests, and deliverables;

resolves complex operational issues; and implements solutions that improve consistency, customer service, accountability, and program effectiveness. (25%)

Records Management Policy, Guidance, and Compliance

Analyzes, reviews, develops, and updates RMO policies, procedures, manuals, guidance, job aids, and internal controls for physical and electronic records. Serves as a records management subject matter expert and point of contact for HHSC and Department of State Health Services programs, Records Coordinators, leadership, and stakeholders.…