Travis County Transformation Project Program Manager

Travis County Transformation Project Program Manager

Job Category
:
Counseling

Requisition Number
: TRAVI
002221

• Posted :
  September 15, 2026
• Full-Time
• On-site

Showing 1 location

Austin, TX 78702, USA

Life Works of Austin, TX is looking for a Travis County Transformation Project Program Manager to join our Counseling team!

The Program Manager for the Travis County Transformation Project (TCTP) provides leadership, oversight, and coordination for an innovative pre-arrest diversion initiative serving youth and families involved in assault family violence incidents. The Program Manager ensures program effectiveness, contract compliance, community partnership development, staff supervision, data tracking, and continuous quality improvement while advancing a trauma-informed, restorative, and family-centered approach.

This position collaborates closely with Life Works programs, law enforcement agencies, Travis County partners, community organizations, and families to support youth stabilization, reduce juvenile justice involvement, and promote long-term family well-being. TCTP provides respite shelter, mental health services, youth and family advocacy, and restorative healing circles as alternatives to detention and court involvement.

This full time, exempt position earns a competitive rate ranging from $62,245 - $94,939 depending upon experience. Benefits are also included, which consist of 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!

• Provide day-to-day leadership and operational oversight of the Travis County Transformation Project alongside our service contract partner/s.
• Promotes a healing- and person-centered culture that uplifts the dignity and strengths of clients.
• Ensure program implementation aligns with grant requirements, county contracts, agency policies, and evidence-informed practices.
• Develop and maintain operational procedures, workflows, and service delivery standards.
• Monitor program performance measures and outcomes.
• Lead continuous quality improvement activities and identify opportunities for program enhancement.
• Provide coverage and direct client services (in shelter, community-based and home settings) during staffing transitions, staff leave, client escalations, or other situations that will benefit from additional support.
• Is readily available and provides guidance and case consultation to staff daily or as needed.

• Supervise program staff, including counselors, and other assigned personnel.
• Provide regular coaching, performance support, and professional development opportunities.
• Promote a culture of trauma-informed care, restorative practices, equity, and accountability, including field mentoring alongside staff providing direct, in-home services.
• Facilitate team meetings, case consultation, and interdisciplinary coordination.
• Provides direct counseling services to a reduced client caseload as needed.
• Reviews and monitors counselor calendars and caseloads;
• Makes adjustments recommendations as needed to best serve clients and families.

• Serve as a primary liaison with Travis County Juvenile Probation, law enforcement agencies, schools, internal programs, and community partners.
• Facilitate cross-system communication to ensure effective referral processes and coordinated service delivery.
• Represent the program at community meetings, stakeholder groups, and public presentations.
• Strengthen community…