Manager-Americas Operations BPR Portfolio Management

Austin, Texas, United States Operations and Supply Chain

Imagine owning the portfolio of initiatives that shapes how Apple's Americas Operations organization improves, scales, and transforms. Business Process Re-Engineering is where operational insight meets strategic execution. We are looking for a transformative leader who can unlock measurable operational value across AMR Operations — project by project, process by process!

In this role, you will elevate the standard for how Apple plans, delivers, and governs operational improvement initiatives across the Americas. You will lead a team of Operations Project Managers embedded across our regional functions, transform reactive program execution into proactive portfolio discipline, and reshape how we partner across Operations Functions and with WW and Regional teams, Finance, and Technical teams to drive lasting change!

If you combine relentless attention to detail with the vision to see around the next operational challenge — and you want your work to be felt across every function Apple's Americas Operations serves — this is your opportunity to leave a lasting mark on how Apple delivers.

The Americas Operations BPR Portfolio Manager owns the end-to-end planning, governance, and execution of a portfolio of business process improvement and transformation initiatives across AMR Operations. You will lead a team of individual contributor Operations Project Managers aligned to specific work streams and functional areas, driving consistent delivery against milestones, rigorous risk management, and clear accountability across the portfolio.

You will set the standard for how we initiate, scope, execute, and close projects across the AMR Operations network — and serve as the portfolio management point of contact for Operations leadership, Finance, IS&T, and cross-functional business partners.

You will also serve as a functional lead for AMR Operations BPR's participation in Apple’s Annual Business Planning Process — representing the portfolio's investment needs, prioritizing project funding requests, and partnering with Finance to ensure the BPR pipeline is resourced to deliver strategic impact.

You will also lead the function's continuous improvement agenda: scaling portfolio governance tools, modernizing how projects are tracked and reported, and championing the adoption of AI and automation to elevate the team's capabilities. You will define the metrics that matter, build the visibility that keeps leadership informed, and develop a team that operates with precision, curiosity, and a bias for impact.

What You'll Own:

Team Leadership and Development-Lead a team of Operations Project Managers aligned to AMR Operations work streams and functional improvement initiatives; ensure clear ownership across the active project portfolio-Develop project managers through coaching, cross-training, and stretch assignments; build bench strength and a culture of accountability, continuous learning, and delivering excellence

Portfolio Governance and Execution-Own the rhythm and quality of portfolio reviews across all active initiatives; establish a tiered review cadence with consistent agendas, owners, and milestone exit criteria-Drive risk identification and issue resolution to closure; ensure findings and lessons learned are codified into process improvements and team playbooks

Business Process Re-Engineering-Lead the scoping and delivery of BPR initiatives from initiation through value realization; partner with functional leads to identify, prioritize, and execute process improvement opportunities across AMR Operations-Partner with Operations, Finance, and Technology teams to ensure process changes are implemented with financial accuracy, governance…