Field Specialist

Full Time, Salary

Job Family: HQ Support
Location:
Austin, TX - HQ

We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us!

At Crunch Fitness, Undefeated Tribe, you’re not just an employee, you’re part of a team that thrives on hustle, creativity, and collaboration. We celebrate individuality and want voices like yours at the table.

Competitive pay, career advancement opportunities, and yes, a free Crunch Fitness membership. You’ll work in an environment built around health, strength, and community.

With our rapid expansion, opportunities are everywhere. We invest in our people, promote from within, and give you the tools to level up your career faster than ever.

We are looking for a Field Specialist who will own the on-site readiness of new Crunch Fitness clubs in the critical final weeks before opening. In this role, you will be the bridge between Construction and Operations—verifying that all building systems, owner-supplied equipment, and infrastructure are fully operational and member-ready for Day 1. You will spend most of your time in the field, working hands‑on with GCs, subcontractors, vendors, and the NCO team to commission systems, troubleshoot issues in real time, and close any final gaps that could impact the opening experience.

This person is a versatile multiskilled professional, capable of handling a broad range of maintenance, repair and installation tasks during and throughout the New Club Opening process.

The Field Specialist is responsible for executing a flawless turnover of new Crunch Fitness clubs from Construction to Operations. This role ensures all building systems, owner-supplied equipment, and critical infrastructure are fully operational and ready for Day‑1 member use. You serve as the on‑site construction-to-operations specialist during the final three weeks of each project, working hands‑on with the GC, subcontractors, owner vendors, and NCO team to complete commissioning, resolve issues, and prepare the club for a seamless opening.

This position requires extensive travel, a high degree of independence, strong technical skills, and the ability to problem-solve in real time.

• Opening Day Readiness:
  All systems operational with minimal post-opening issues.
• Timeliness of Turnover:
  All checklist items completed within project schedule.
• Documentation Accuracy:
  Clear, complete, and timely turnover documents.
• Operations Satisfaction Score:
  Positive feedback from NCO teams on readiness and support.
• White Glove Turnover:
  Clubs are handed over in pristine, “grand‑opening ready” condition, with systems, equipment, and details exceeding operations’ expectations.
• High Level Problem‑Solving:
  Issues in the field are anticipated or resolved quickly with minimal escalation, keeping openings on track without disrupting timelines or member experience.

• Highly organized, detail-oriented, and comfortable managing multiple projects, stakeholders, and deadlines in a fast-paced, sometimes high‑pressure environment.
• A strong communicator who can confidently interact with internal leaders, external partners, and vendors in both written and verbal formats.
• A collaborative team player who enjoys supporting others, solving problems, and improving processes to make work more efficient and predictable.
• Tech‑savvy and eager to use project management and collaboration tools to keep information clean, current, and accessible.

• Verify and ensure full operational readiness of all major systems, including HVAC, plumbing fixtures, hot water heaters, saunas, IT/network…