Business Excellence Technician

Position: Business Excellence Technician-1
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Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.## ##

Job Summary Principal Accountabilities
· Execute time studies (stopwatch, line balancing, and standard work) and consolidate results using standardized templates for Industrial Engineers.
· Collect, process, and analyze capacity data (equipment and lines) and Direct Labor performance data, supporting headcount calculations, CPH/UPH, and takt/rate analysis.
· Monitor, record, and analyze downtime in systems (e.g., Flex Flow, Downtime Tracker, Mamut), generating reports with root causes, impacts, and corrective actions.
· Prepare, assemble, and/or adapt simple jigs, fixtures, and mockups (moonshine) to support station improvements, prioritizing ergonomics, quality, and safety; support try-outs and validations.
· Support Kaizen events (setup reduction, flow, 5S, standardization, visual management): data collection, time studies, measurements, “as-is/to-be” mapping, action follow-up, and control plans.
· Develop and maintain technical documentation: standardized work instructions (SW), cell/line layouts, process sheets, data collection forms, and reports with numerical and graphical analysis.
· Configure, execute, and document capacity tests/studies and small simulations based on objectives defined by Industrial Engineers, recording procedures, results, and recommendations.
· Maintain software files, spreadsheets, document versions, and measuring equipment according to current revisions; ensure 5S discipline and EHS compliance in the work area.
· Train operators/technicians on new standardized work methods, data collection procedures, and basic use of forms/systems related to CI/IE initiatives.

---Specialized

Job Responsibilities
· Prepare materials and dashboards for performance review meetings (DL, C/T, UPH, OEE, downtime), presenting insights clearly and objectively (PowerPoint/Excel).
· Support organization of technical documentation (specifications, layouts, station-level P-FMEA/control plans, standard instructions) and updates to internal libraries.
· Conduct data collections/simulations per internal/external customer requirements (when applicable) and support process and 5S audits.

---Education / Experience
·

Education:

Technical degree in Mechanics, Production, Electronics, Mechatronics, Manufacturing, Industrial Engineering, or related fields; or Technical High School with equivalent experience.
·

Experience:

2–5 years in a manufacturing environment (electronics preferred), with exposure to time studies, capacity, standardization, 5S, and improvement project support.

---Knowledge / Skills / Abilities Tools / Software
· MS Office:o Excel (intermediate: formulas, Pivot Tables, charts),o PowerPoint (intermediate),o Word.
· Flex Flow (required) for flow/downtime analysis;
Downtime Tracker and Mamut (preferred) for event/stop analysis.
· AutoCAD (preferred) for basic layouts;
Minitab (preferred) for basic statistical analysis.
· Ability to maintain version control and organize technical…