Manufacturing Technical Writer

Job Description:

Confluent Medical Technologies is dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical devices through innovative material science, engineering, and manufacturing. Our primary capabilities include:
Nitinol components, balloon expandable stents and balloon catheters, delivery systems, biomedical textiles, access kits, and guide wires. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers.

We are looking for a Manufacturing Technical Writer to join our team in Austin, TX. As a uniquely qualified candidate, you will:

The Manufacturing Technical Writer is responsible for developing, revising, and maintaining clear, consistent, and technically accurate documentation that supports engineering, manufacturing, quality, and product lifecycle activities for medical device products and processes.

This role works closely with Process Development Engineering, Quality, Operations, and Supply Chain to translate engineering knowledge, process requirements, and quality system inputs into controlled documentation. The Technical Writer will draft a substantial portion of a broad range of documents—including work instructions, inspection procedures, purchasing specifications, protocols, reports, ERP part-creation documentation, and risk documentation—so that engineers can efficiently complete the final technical details before approval.

A key focus of the role is creating work instructions that can be effectively transferred and implemented by production personnel at Confluent manufacturing locations, including Costa Rica. The Technical Writer will also help establish consistent standards, templates, terminology, and practices for manufacturing documentation across the organization.

Key Responsibilities Shadow engineers and technicians during development and pilot builds to capture manufacturing processes and create clear, accurate work instructions.

Develop documentation from direct observation, engineering inputs, drawings, specifications, build notes, design outputs, test data, supplier information, ERP requirements, risk-management inputs, and draft procedures.

Review, simplify, and standardize engineer-generated work instructions to improve clarity, consistency, and usability for production operators.

Create, revise, and standardize inspection procedures, purchasing specifications, protocols, technical reports, manufacturing work instructions, and other controlled documentation required to support product development, production, and quality activities

Support part creation and related documentation in the ERP system by gathering required information, preparing draft records or supporting documentation, and coordinating review with Engineering, Quality, Supply Chain, and Operations.

Transform complex or text-heavy procedures into clear, visual, step-by-step instructions using photographs, diagrams, tables, pictograms, and other operator-friendly formats.

Apply plain-language, controlled-language, and user-centered principles to improve comprehension, reduce ambiguity, and support manufacturing personnel with varying levels of technical experience and English proficiency.

Develop documentation that supports effective manufacturing and process transfer from U.S. development sites to production operations, including Confluent's Costa Rica site.

Collaborate with Engineering, Quality, Operations, and Training to verify technical accuracy…