Technician, Field Service III

Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity-enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Position Summary:

This opportunity is more than a service role! You will travel to customer locations, work directly with advanced equipment, troubleshoot real-world challenges, and provide solutions that keep operations moving.

• Travel and variety—no two days are exactly alike
• Competitive pay
• Hands-on technical problem-solving
• Direct customer impact
• Opportunities to grow your skills and career

• Installs equipment and associated machinery as required by customer to interface with new or existing production line equipment.
• Performs ring-out, reliable controls level calibration, commissioning troubleshooting and acceptance protocol ensuring equipment performs to specification.
• Performs PLC and HMI programming logic independently and/or with Engineering for customer equipment installs, repairs and general maintenance.
• Span of Equipment product knowledge includes at least four primary categories and can perform job duties equally well during installations, service calls or PM / Audits.
• Demonstrate proficient understanding of primary categories of machinery, components, control systems, PLC programs - and overall sub-system interactions of Alliance equipment and can perform PM / Audits.
• Serves as on-site supervisor/project manager for the installation and training of Alliance equipment.
• Trains customer personnel on equipment functions, safety features to include safe working techniques, machine operation, operator interface devices, service requirements, accessibility, spare parts, and use of the operations manual.
• Independently travel to customer sites to perform equipment service, installation work, and training - demonstrating a thorough understanding of the fundamentals of customer service.

• Must be capable of lifting up to 50 pounds.
• Must be capable of full range of body movement: head, neck, shoulders, lift arms overhead, work overhead, good dexterity and range of movement in fingers and hands.
• Able to sit or stand for extended periods of time.
• Must have good balance and lack fear of heights while working on ladders.

Minimum of High School graduate or G.E.D. Prefer an associate degree or bachelor’s degree in a technical field, including Mechatronics, Electrical Engineering, or Industrial Engineering.

• Five (5) to Seven (7) years supervising, installing, and maintaining material handling equipment or other industrial machinery - with strong electrical/mechanical/PLC background.

• Strong technical background in industrial equipment.
• Excellent communication and people skills.
• Willing to…