Research & Insights Manager

Research & Insights Manager

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and where when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.

• Lead comprehensive research programs—from execution to delivering actionable insights
• Manage major measurement initiatives such as Brand Health Tracking and Creative Development & Testing across our three flagship brands
• Work with cross‑functional stakeholders to define clear measurement goals and create customized research plans
• Promote best practices for brand measurement across the marketing organization and Expedia Group at large
• Partner with Analytics to evaluate the impact of marketing campaigns and long‑term brand building efforts
• Oversee external research partners and cultivate long‑term, productive relationships
• Ensure our measurement methods evolve with the latest industry standards, technologies, and marketing trends

• Minimum 6 years of experience in consumer research and insights, with a strong track record in brand and campaign measurement
• Experience on both agency and client sides is ideal, though high‑performing candidates from either background are welcome
• Proficient in a range of research methodologies, including traditional qualitative and quantitative approaches, as well as social listening and sentiment analysis tools
• Ability to translate complex data and research learnings into clear, engaging, and actionable narratives for diverse audiences, including key stakeholders and senior leadership
• Comfortable getting hands‑on with data and research to craft clear, engaging narratives
• Adept at navigating complex, global organizations and building relationships with stakeholders across functions and geographies
• Ability to collaborate with cross‑functional teams (marketing, creative, analytics, product) to integrate insights into business strategies and actions
• Excellent project management skills, with the ability to juggle multiple work‑streams and maintain attention to detail
• Experience using data analysis tools such as Python, R, SQL preferred

• The total cash range for this position in Seattle is $ to $. Employees in this role have the potential to increase their pay up to $, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

• The total cash range for this position in Austin is $ to $. Employees in this role have the potential to increase their pay up to $, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I‑9 to confirm work authorization.