Communications and Marketing Intern 24-26

Communications and Marketing Intern 24-26

Position:
Communications and Marketing Intern

Starting Rate: $22.00/hour

Job # 24-26

Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self‑reliance, growth and optimism.

The Housing Authority of the City of Austin (HACA) is seeking a creative, motivated Communications & Marketing Intern to support our dynamic communications team. This is a hands‑on opportunity to contribute to meaningful projects that strengthen HACA's brand, promote its values, and advance its strategic goals. The intern will assist in crafting strategic messaging, creating engaging content, and distributing it across digital and traditional platforms.

HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non‑profit agencies, HACA provides access to safe, stable housing to over 20,000 individuals.

• Web & Intranet Content Management (50%): Build, update, and organize webpages and intranet content. This includes creating page layouts, text, images, links, and implementing basic user‑experience improvements.
• Graphic Design & Creative Assets
  • Create graphics for social media, newsletters, presentations, flyers, webpages, digital displays, and other print and digital communications.
• Photography & Media Coverage
  • Photograph community events, resident programs, staff activities, and other agency initiatives. Organize, archive, and prepare images for communications use.
• Content Creation & Social Media
  • Draft, edit, and proofread content for social media, email communications, newsletters, webpages, presentations, and other public‑facing materials.
  • Support social media planning, scheduling, content development, and performance tracking.
• Branding & Marketing Support
  • Assist with agency branding and marketing efforts, including the implementation of brand standards, promotional campaigns, outreach materials, and strategic plan milestones.
• Community Storytelling
  • Help gather stories, interviews, photos, and program information that highlight residents, employees, partners, properties, and agency impact.
• Administrative & Event Support
  • Assist with communications support for community events, media activities, public meetings, staff initiatives, and special campaigns.
  • Conduct research and maintain content calendars and project files.

• Skills: Strong writing, editing, proofreading, organization, and attention‑to‑detail skills.
• Task Management: Ability to manage multiple assignments, meet strict deadlines, accept constructive feedback, and work both independently and collaboratively.
• Interpersonal: Comfort working professionally with residents, staff, community partners, and members of the public with empathy and respect.
• Software: Proficiency with Microsoft Office or comparable productivity tools.
• Schedule: Ability to work in person in Austin for up to 24 hours per week, with scheduling coordinated around academic commitments and agency needs.

• Experience or coursework in web design, webpage development, content management systems, SharePoint, intranet development, or user experience.
• Experience with Canva, Adobe Creative Cloud (Illustrator, Photoshop, InDesign, Premiere Pro, or After Effects), or other graphic design and photo‑editing tools.
• Photography, videography, video editing, social media scheduling tools (e.g., Hootsuite, Constant Contact), or digital content creation experience.
• A portfolio or work samples demonstrating writing, design, photography, web, or marketing skills.
• Knowledge of or interest in affordable housing, public service, community development, or mission‑driven communications.
• Spanish‑language proficiency is helpful but not required.

• Treat residents and staff with respect and empathy.
• Use only approved HACA branding and templates.
• Route…