Marketing Communications Specialist

As passionate about our people as we are about our mission.

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun.

We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is a mission-driven company focused on building strong and diverse communities by strengthening their financial institutions. To help fulfill this mission and commitment to the community, we seek an energetic, talented, experienced and passionate communications team member who will help execute against our external communications strategy. The Marketing Communications Specialist reports to the Manager, Marketing Communications and will help manage our public relations and thought leadership strategy and deliverables and will play a critical role in developing and executing our third-party paid media and advertising strategy.

• Works closely with the Manager, Marketing Communications to determine PR needs across assigned lines of business (LOBs) - announcements, PR campaigns, etc.
• Manages a comprehensive PR calendar to ensure appropriate coordination with stakeholders, important deadlines are met, and the entire team is taking advantage of critical PR opportunities
• Brings exceptional writing skills to every deliverable, from press releases and award applications to thought leadership content and media pitches, with the ability to adapt tone and style across audiences, formats, and channels while consistently reflecting Q2’s brand voice
• Collaborates with subject matter experts to identify and develop thought leadership angles, speaking topics, and story opportunities for external market positioning
• Develops and executes third-party paid media and advertising strategy, including sponsored content, trade media placements, and related opportunities that support brand discoverability
• Builds and maintains relationships with trade media, industry influencers and relevant contacts to advance Q2’s share of voice in priority categories
• Coordinates with a PR agency and internal stakeholders to ensure communicates are integrated into broader PR calendars and integrated marketing campaigns
• Tracks and reports on PR and paid media performance metrics, including earned media outcomes, award wins, and share of voice, to inform ongoing strategy and demonstrate program impact

• Typically requires a Bachelor’s degree in Marketing, Business, Communications, English or a related degree and a minimum of 5+ years of related experience
• Experienced communications professional that is passionate with a high degree of empathy. Someone who cares about and values the role of communications to win the hearts and minds of our people
• Eagerness to learn and develop new PR and social media skills
• Ability to take what has been learned and apply it daily
• Strong interpersonal skillsare needed, and one must be…