Social Media & Community Manager

Austin, TX | Hybrid (3 days in office); open to Remote for the right candidate Work Authorization Notice:
Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification. Role Overview:

This is a high-impact role with a unique opportunity to directly shape how our brands are seen, experienced, and remembered.

As our Social Media& Community Manager , you will have direct access to our customers and communities across multiple brands. You will be one of the people closest to the conversations happening every day — helping influence brandperception, strengthen relationships, bring our brands to life, and create experiences that make people want to engage with us.

You will play a meaningful role in building the personality, energy, and sense of connection behind our brands. We want our social presence and communities to feel human, engaging, fun, and welcoming — like being part of a family, not simply following a company.

You will manage social media, create compelling visual and video content, moderate and grow communities, support podcastoutreachand bookings, and execute influencer campaigns across a portfolio of brands, each with its own audience, voice, and priorities.

• Manage day-to-day social media channels across multiple brands , including planning, publishing, monitoring, and engagement.
• Build andmaintainsocial content calendars aligned with each brand’s marketing priorities.
• Create engaging, on-brand graphics and social content using Canva .
• Create and edit short-form video content for Linked In, Instagram, You Tube, Tik Tok, and other relevant channels.
• Repurpose webinars, podcasts, events, customer stories, and thought leadership into social-first content.
• Maintain distinct brand voices and visual identities while ensuring consistency across channels.
• Monitor social trends andidentifyopportunities to improve reach and engagement.
• Track performance by brand and recommend improvements based on results.

• Manage and moderate private and owned community groups across multiple brands.
• Monitor andparticipatein relevant external groups, forums, and online communities.
• Create discussions, prompts, and other engagement activities tailored to each brand’s audience.
• Maintain community guidelines and escalated sensitive issues when needed.
• Identify recurring questions, feedback, and trends and share insights with internal teams.
• Research relevant podcast opportunities across the brand portfolio.
• Conduct outreach and pitch executives and subject matter experts for guest appearances.
• Coordinate bookings, scheduling, speaker preparation, and follow-up.
• Maintain a pipeline of podcast contacts and opportunities.
• Repurpose podcast appearances into social content and video clips.

• Identify and build relationships with relevant influencers, creators, and brand advocates for each brand.
• Coordinate influencer outreach, campaign briefs, timelines, deliverables, and approvals.
• Support both paid and organic influencer partnerships.
• Ensure partnerships align with the audience, tone, and goals of each brand.
• Track campaign performance andidentifyopportunities to improve results.

• 1-5+ years of experience in social media, community management, digital marketing, or content creation.
• Experience managing social media for multiple brands, business units, or distinct audiences .
• Strong ability to shift between different brand voices, audiences, and priorities.
• Proficiency with Canva and a strong eye for visual design.
• Experience creating and editing short-form socialvideo.
• Experience managing or moderating online communities.
• Strong writing, communication, and relationship-building skills.
• Highly organized and able to manage multiple brands, campaigns, and deadlines simultaneously.
• Experience with influencer marketing, podcast outreach, or media relations is a plus.

Success in this role means creating distinctive and engaging social presences…