Sr. Director, Executive & Internal Communications

About the Role

We are seeking a Senior Director, Executive & Internal Communications to lead executive and employee communications programs that connect business strategy, leadership messaging, and employee engagement. Reporting to the VP, Corporate Communications & Analyst Relations, this role will partner with senior leaders across the company to develop compelling narratives, drive organizational alignment, and ensure employees understand and connect to Sprinklr's strategy, priorities, and transformation journey.

The ideal candidate is both a strategic thinker and exceptional operator, capable of translating complex business topics into clear, engaging, and impactful communications.

• Executive Communications Partner with senior leaders to develop clear, authentic, and impactful communications.
• Lead the creation of executive presentations, leadership messaging, company meeting content, organizational announcements, and strategic communications.
• Translate complex business priorities into compelling narratives that resonate with employees and key stakeholders.
• Drive consistency and alignment across executive messaging and leadership communications.
• Internal Communications & Employee Engagement Lead Sprinklr's internal communications strategy and editorial planning.
• Develop programs and content that strengthen employee understanding of company strategy, priorities, and performance.
• Manage and evolve communication channels, ensuring the right messages reach the right audiences.
• Champion employee engagement and feedback mechanisms that promote dialogue and alignment across the organization.
• Strategic Communications & Change Management Lead communications planning for major business initiatives, organizational changes, leadership transitions, and key company milestones.
• Partner with leaders across the business to support transformation initiatives with thoughtful and proactive communications strategies.
• Help shape and reinforce company narratives that connect strategy, innovation, customer impact, and culture.
• Leadership & Operations Lead and develop a high‑performing communications team.
• Establish communications plans, processes, governance, and measurement frameworks that drive consistency and effectiveness.
• Partner closely with Communications, People, Product Marketing, Brand, and executive stakeholders to deliver integrated communications programs.
• Leverage AI‑enabled tools and emerging technologies to improve efficiency, scale, and effectiveness.

Employees understand company strategy and how their work contributes to business outcomes. Executive communications are clear, consistent, and trusted. Major organizational initiatives are supported by effective communication and strong employee alignment. Communications programs are proactive, measurable, and aligned to business priorities. Communications is viewed as a strategic partner to leadership and the broader business.

Experience 12+ years of experience in executive, internal, corporate, or strategic communications. Significant experience supporting senior leaders in fast‑paced, complex organizations. Experience leading communications programs during periods of transformation, growth, or organizational change. SaaS, enterprise technology, and/or public company experience preferred. Experience working across global organizations and diverse employee populations.

Skills Exceptional writing, editing, and storytelling abilities. Strong business acumen and executive presence. Ability to influence cross‑functional stakeholders and drive alignment. Proven ability to balance strategic thinking with hands‑on execution. Strong project management, planning, and prioritization skills. Curiosity and comfort with AI and emerging communications technologies.

As Sprinklr continues its transformation journey, clear and consistent communication is critical to organizational alignment and execution. Employees need to understand our strategy, leaders need support communicating effectively, and the business needs a cohesive narrative that connects priorities, decisions, and outcomes. The Senior Director,…