Community Voice & Family Engagement Manager

Overview

United Way for Greater Austin
Community Voice & Family Engagement Manager (Grant Funded)
Department:
Education, Early Childhood, and Advancement
Regular, Exempt, Full-Time

Who we are:

United Way for Greater Austin brings our community together to break economic barriers and build opportunity for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas.

Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform Central Texas, responding to urgent needs with lasting, impactful solutions.

Who we want:

As the Community Voice & Family Engagement Manager, you will strengthen the role of families and community members across United Way for Greater Austin’s coalition network. You will collaborate closely with coalition and program leaders to design and sustain engagement strategies that elevate lived experience in planning, decision-making, and implementation.

In this role, you’ll serve as a strategic partner and facilitator—supporting advisory groups, family consultants, focus groups, and listening sessions to ensure community insight meaningfully shapes our work. You will recruit and nurture parents, caregivers, and community members with lived experience, helping them grow as leaders and fully participate in coalition and programmatic activities.

This position is ideal for someone passionate about uplifting caregiver voices, building systems that center community wisdom, and expanding opportunities for families and partner organizations in the Greater Austin area. We welcome candidates with both traditional and non-traditional backgrounds who share our vision for a more inclusive and community-driven ecosystem.

Who you are:

• Values differences: You actively seek out information about various cultures and viewpoints. You promote a team environment that values, encourages, and supports differences and ensures that different experiences, styles, backgrounds, and perspectives are leveraged appropriately. You sense how differences will play out regarding needs, values, and motivators.
• Instills trust: You gain the confidence and trust of others easily. You honor commitments and keep confidence and express self credibly and transparently. You model high standards of honesty and integrity.
• Self-development: You take consistent action to develop new skills and find ways to apply strengths to new issues. You are aware of the skills needed to be successful in different situations and levels. You seek assignments that stretch beyond your comfort zones.
• Mission-focused and results driven: You are committed to building philanthropy and breaking down barriers to economic prosperity in our community. You are focused on driving your team toward a common goal and don’t shy away from challenges as you work toward positive results.

What you’ll do:

• Lead and support family and community engagement efforts across United Way for Greater Austin’s coalitions and initiatives.
• Design, facilitate, and sustain advisory structures such as Family Advisory Councils and lived-experience advisory groups; recruit and support Family Engagement Consultants; and coordinate the Family Engagement Collective as a space for learning and connection.
• Work in close partnership with coalition leads and program leaders, you will co-build and implement engagement strategies that center lived experience in planning, decision making, and systems improvement.
• Design and facilitate focus groups, listening sessions, and community conversations, synthesize qualitative insights into actionable recommendations; and support the development of replicable community voice systems and tools.
• Steward equitable engagement practices, support ethical community compensation, and ensure family voice meaningfully informs…