Development Business Analyst

We are a global nonprofit organization with offices in Eastern Europe, South Asia, Africa, and Central America, working with children, families, and communities to create supportive environments and empower at‑risk youth.

Bachelor’s degree in business administration, communications, non‑profit management, or a related field.

2–5 years of experience in data analysis, CRM (Salesforce), and non‑profit operations. Exceptional cross‑cultural communication skills, an analytical mindset to manage multiple priorities in a fast‑paced, impact‑driven environment, a strong commitment to process documentation and sophisticated reporting, and a high level of self‑awareness and emotional intelligence are required. Salesforce Trailhead credentials are required.

• Design and maintain reports and dashboards to track gift officer activity, portfolio performance, and progress toward fundraising goals.
• Deliver recurring and ad hoc reports to development leadership and stakeholders.
• Serve as a liaison between the Salesforce team and development team to translate fundraising needs into technical requirements.
• Design, implement, and evaluate fundraising campaigns.
• Track campaign effectiveness and recommend improvements.
• Support moves management processes to advance donor relationships.
• Maintain and optimize Salesforce data structures, ensuring accuracy and usability.
• Create efficiencies by developing and documenting processes and workflows.
• Support ethical, data‑informed fundraising practices.

• Conduct prospect research to identify and qualify potential donors.
• Support donor segmentation and portfolio strategy for gift officers.
• Provide insights to enhance donor cultivation, solicitation, and stewardship efforts.

• Provide executive assistant support to the VP, including reporting, research, and strategic analysis.
• Prepare presentations, briefing materials, and donor insights for leadership.
• Assist with high‑level planning and special projects.
• Build strong relationships across functional areas to support shared goals.
• Represent CERI as a brand ambassador at community gatherings.

• Assist with annual campaigns and other fundraising events, as needed.
• Other job duties as assigned.

• Salesforce experience.
• Excellence in both oral and written communications.
• Ability to work through stringent deadlines with attention to detail and focus on priorities.
• Self‑starter with the ability to manage time effectively.
• Integrity in dealing with confidential donor, client, and financial information.
• Ability to work under pressure and manage multiple priorities.
• Ability to inspire confidence and trust in agency leadership and donors.
• Ability to function as a member of a multidisciplinary team.
• Cultural sensitivity towards the served population.
• Computer literacy and willingness to work across multiple databases.
• Possess a valid driver’s license, and pass required background checks.

English (United States).

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA)), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state, and/or local laws, such as age, citizenship status, veteran or military status, or disability.

This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.