Maintenance Technician

APA! BACKGROUND:
Austin Pets Alive! (APA!) is one of Austin’s most dynamic and best-loved nonprofits. The organization is the leader in the no-kill movement nationally and is considered a national thought leader in animal welfare. APA! locally rescues, treats, and adopts out 10,000 homeless dogs and cats each year, providing the safety net for Austin’s most at‑risk shelter pets, which helps Austin to be a no‑kill city, while also assisting other communities in saving homeless animals.

The organization is distinguished by the scrappiness of its grassroots, non‑traditional community‑based animal rescue work.

The organization continues to innovate best practices to save lives and teaches its renowned lifesaving model through American Pets Alive!, APA!’s national division. In 2020, AmPA! began the Human Animal Support Services (HASS) project, a collaborative movement of more than 10,000 animal welfare professionals working in nearly 1,900 organizations. HASS is the first‑of‑its‑kind collective of shelters and animal welfare professionals coming together to build community‑focused animal services that better meet the needs of people and pets by keeping human‑animal families together and keeping pets unnecessarily out of shelters.

The Facilities Maintenance Technician performs general maintenance and repairs around the assigned APA! facilities and grounds. Key functions will include assigned work orders, emergency facility‑related items, grounds maintenance, donation sorting/distribution, and other duties as assigned or identified by management. The Tech reports to the Facilities Manager and regularly interacts with staff, members of the public, and volunteers working on site.

• Actively contribute to a volunteer‑powered culture by partnering with volunteers during every shift and helping create an inclusive, welcoming environment
• Work alongside volunteers to complete daily tasks, ensuring the work is shared and collaborative—not siloed
• Support the recruitment and onboarding process by welcoming new volunteers and helping them get oriented to the program
• Help retain volunteers by offering encouragement, guidance, and feedback during shared work
• Contribute to a positive culture by recognizing volunteer contributions through appreciation, gratitude, and shoutouts
• Help set volunteers up for success by clearly explaining tasks, providing hands‑on guidance, and offering in‑the‑moment support
• General maintenance and repairs around the facility, under the supervision of the Facilities Manager, including but not limited to: plumbing, electrical, HVAC, and general housekeeping for the centers, as assigned
• Troubleshoot facilities needs and exhaust all in‑house repair options prior to seeking outside assistance
• Responsible for on‑site storage management of Facilities Team areas (general upkeep, sorting and donating unneeded items, decluttering, etc.) with assistance from team members/volunteers as needed or available
• Assist with large facilities‑related projects (or volunteer work groups), as assigned
• Utilize APA! email and other resources to ensure responses and maintenance/repair updates are provided to staff, contractors, and/or volunteers
• Assisting the Facilities Manager/Customer Service with tracking, sorting, storing, & disbursing of program needs for donated goods in a timely manner, as needed
• Keeping all donated and purchased supplies stored safely and appropriately, taking charge and keeping storage areas clean, organized and cared for
• Tracking, confirming, and assisting with proper delivery of large or valuable in‑kind donations, such as the monthly donated pet food supply and quarterly donation of cat litter, some medical supplies and equipment, and other valuable items
• Responsible for managing daily donations area and assisting Volunteer Team with training volunteers on donations sorting and storage into respective areas, as needed
• Beautification and groundskeeping tasks, as needed to help the community see APA! in a good light on the first impression
• Job duties may include some or all of the above, and other duties as assigned by manager

• Must…