Sending Support Director

Summary

As part of the Sending Support team at The Austin Stone Community Church, the Sending Support Director (SSD) will lead the Sending Support Department, which equips and supports the church’s sending communities across Work, City, and Nations. The SSD will provide strategic leadership for collective-focused content, training, events, digital community, cross-congregation networks, and the systems of care that help people be sent and sustained well.

The SSD reports to the Executive Pastor of Mission Support.

• Lead strategically toward The Austin Stone and Sending Support shared vision, translating direction into clear priorities, ministry plans, team expectations, and measures of health.
• Cohere the six congregations as one church around the Work, City, and Nations sending communities, stewarding collective-focused vision, message cohesion, theological clarity, and editorial direction under Lead Pastor authority and within the church’s shared ministry frameworks.
• Oversee the development and curation of content, stories, training, learning pathways, events, and opportunities that equip partners and leaders to live as sent ambassadors.
• Cultivate cross-congregation networks, communities of practice, and digital engagement that connect collective leaders, ministry teams, and participants for shared learning, cooperation, and member-to-member community.
• Develop and sustain staff and volunteer leaders who can host, facilitate, train, care for, and reproduce healthy collective engagement across the church.
• Provide departmental oversight for Nations ministry and Goer Care, ensuring that responsible leaders, systems, and partnerships support placement, ongoing coaching and care, risk and crisis response, and long-term faithfulness on mission.
• Establish clear moderation, safeguarding, member-care, and pastoral‑escalation practices in partnership with elders, congregation leaders, Soul Care, and other appropriate ministry leaders.
• Own the ministry vision, engagement strategy, adoption, and product priorities for collective digital platforms while partnering with Technology on technical product ownership, integrations, security, and support.
• Define membership, administration, and reporting needs; establish meaningful goals and key performance indicators; and partner with operational and technical teams to maintain reliable data and useful ministry‑health dashboards.
• Provide leadership, pastoral care, development, coaching, and performance management for Sending Support staff, and steward the department’s budget and resources.
• Build and maintain trusted partnerships with congregation leaders, Ministry Support, Soul Care, Creative, Production, Communications, Technology, Finance, Human Resources, sending organizations, and other ministry partners.
• Attend and engage in all Department Leader meetings, training, and policies, as well as all required events and activities for The Austin Stone, including staff meetings, prayer meetings, special events, retreats, and staff development days.

As part of the Sending Support team at The Austin Stone Community Church, the Sending Support Director (SSD) will lead the Sending Support Department, which equips and supports the church’s sending communities across Work, City, and Nations. The SSD will provide strategic leadership for collective-focused content, training, events, digital community, cross-congregation networks, and the systems of care that help people be sent and sustained well.

The SSD reports to the Executive Pastor of Mission Support.

• Lead strategically toward The Austin Stone and Sending Support shared vision, translating direction into clear priorities, ministry plans, team expectations, and measures of health.
• Cohere the…