Community Engagement Manager

Description

TITLE:

Community Engagement Manager

DEPARTMENT:
Programs

REPORTS TO:

Director of Strategic Partnerships

POSITION TYPE:
Full-Time; funded through the 21st Century Community Learning Centers (21st CCLC), Cycle 13 grant

FLSA STATUS:
Exempt

PRIMARY FUNCTION

The Community Engagement Manager advances BGCAA's presence and impact in the communities it serves by strengthening community relationships, coordinating community-facing programmatic events, supporting requirements of the ACE Cycle 13 grant program, representing BGCAA at community-facing programmatic events, and keeping partnership-related projects organized and moving forward. The position combines consistent administrative and project coordination with direct community outreach.

POSITION FOCUS AND TIME ALLOCATION

Approximately 50%

Administration, documentation, scheduling, project coordination, programmatic event planning, volunteer activation logistics, and follow-through.

Approximately 50%

Community outreach, relationship stewardship, attendance at community-facing programmatic events, and partner engagement within the communities BGCAA serves.

As Assigned

Tabling at community events, programmatic event coordination, Targeted employer support for workforce development programs and other related duties as assigned

KEY ROLES (Essential Job Responsibilities)

Community Engagement and Activation

• Build and maintain trusted relationships with schools, neighborhood groups, community-based organizations, families, and other stakeholders in the communities served by BGCAA and the ACE Cycle 13 grant program.
• Serve as a consistent liaison between BGCAA, community partners, and local stakeholders, ensuring timely communication and reliable follow-through.
• Conduct consistent follow-up with key partners and organizations to maintain relationships, confirm timing, and keep shared commitments moving forward.
• Support community-involvement, family engagement, partnership, and sustainability requirements of the ACE Cycle 13 grant program in coordination with the Programs Department and grant leadership.
• Coordinate community-facing programmatic events from initial planning through completion, including timelines, logistics, staffing, supplies, communications, partner coordination, and post-event follow-up.
• Work across Programs, Operations, Resource Development, Marketing, and other departments to clarify roles, deadlines, site readiness, and programmatic event expectations.
• Represent BGCAA professionally at assigned resource fairs, partner gatherings, and programmatic events, and communicate the organization's mission, programs, and community value to diverse audiences.

Project Management and Administrative Coordination

• Create and maintain project plans, calendars, task trackers, meeting agendas, notes, action items, and shared files for assigned partnership, engagement, programmatic event, and volunteer initiatives.
• Track deliverables, deadlines, dependencies, approvals, and partner commitments; follow up with responsible parties and promptly elevate bottlenecks or risks.
• Schedule and coordinate internal and external meetings, prepare background materials, document decisions, and distribute next steps.
• Maintain organized records in SharePoint or other approved systems, including contact lists, intake forms, agreements, programmatic event files, and project documentation.
• Maintain accurate records of community contacts, partner commitments, activities, programmatic event participation, outcomes, lessons learned, and next steps.
• Prepare concise updates, dashboards, briefing documents, one-pagers, and reports for the Director of Strategic Partnerships and senior leadership as requested.
• Support the consistent use and implementation of BGCAA's partnership framework and related administrative processes.

Targeted Business Support and Additional Program Support

• Provide targeted support to identify, research, contact, and follow up with prospective internship partners in coordination with the Director of Strategic Partnerships.
• Document outreach activity and partner responses and transition interested prospects into an established partnership process.
• Support tabling community events, programmatic event coordination, and other program or partnership priorities as assigned.

Volunteer Activation Coordination

• Receive and coordinate volunteer activation requests as opportunities arise, confirming project scope, site needs, available dates, volunteer capacity, supplies, and internal ownership.
• Coordinate volunteer…