Community Distribution Coordinator

• Location 6500 Metropolis Dr.,Austin, TX, 78744,United States
• Employee Type Full Time
• Required Degree High school
• Travel 75%
• Manage Others No

The Central Texas Food Bank (CTFB) is the largest hunger-relief organization in Central Texas and a proud member of the Feeding America network. From its headquarters in Austin and its distribution hub in Waco, CTFB serves a 21-county region on a mission to increase food access by providing nutritious food, leading hunger and poverty advocacy efforts, and transforming lives through programs, education, and innovative solutions.

Through a combination of direct service programs and a network of approximately 250 nonprofit community partners, CTFB supports over 612,000 food‑insecure individuals annually. We offer a collaborative and community‑focused culture that values Service, Integrity, Dignity, Collaboration and Innovation.

Reporting to the Community Distribution Manager, the Community Distribution Coordinator facilitates Central Texas Food Bank’s Mobile Pantry distributions, which directly serve community members in need across CTFB’s 21-county territory. Reporting to the Community Distribution Manager, this position is highly visible in the community and is critically important in maintaining partnerships across our territory. This position requires manual labor as well as the ability to use technology to collect and secure sensitive information in the field.

This position spends most of the time in the field at Mobile Pantry distribution sites and traveling to/from distributions. This position maintains positive relationships and communication with colleagues, volunteers, neighbors, and program partners.

This position works independently and must be dependable to represent the food bank in the community.

• Portfolio Coordination – You will be responsible for distribution sites within a given portfolio. Duties include data collection and monthly electronic reporting, as well as strengthening relationships with site leads and invested community partners. Representing CTFB, you will identify prospective groups for formal partnership and volunteer opportunities; including outreach to local organizations, businesses, etc. where sites are located.
• Neighbor Assistance –In this role you will provide direct assistance to neighbors of varying backgrounds. You will conduct client intake and data entry in the field, implement client feedback systems, and ensure the security and confidentiality of client records. You will be adaptable to better assist people of diverse populations.
• Event Coordination – This position oversees the successful execution of mobile distributions within the assigned portfolio. This will include, but is not limited to, site layout, food set up and distribution, parking and traffic guidance, neighbor intake collection, safety planning, contingency planning, and more.
• Volunteer Coordination – Creating a welcoming, positive, and safe environment for volunteers is key to successful distribution. In this role, you will provide orientation before each distribution. You will train and supervise the volunteers, modeling a client-centered, compassionate, non‑judgmental approach.
  
  You will ensure our volunteers adhere to all applicable compliance standards.
• Data Collection & Entry – This position collects sensitive neighbor information in the field, often under difficult circumstances (example: inclement weather or time restrictions). Using a company issued tablet and/or smartphone, you will collect, record, and transmit data, as well as upload all data into CTFB systems within a given timeframe and in accordance with government requirements. You will also maintain training documents…