Cardiac Device Technician

Cardiac Device Technician

Provide thorough, proficient pacemaker and AICD interrogation and re‑programming to cardiac device patients in person, remotely, and/or via phone transmission. Responsible for initial device analysis, preliminary report generation, and alerting physicians or non‑physician practitioners to urgent issues requiring further attention.

• Interrogate, interpret, and re‑program cardiac devices with minimal physician supervision.
• Troubleshoot critical device issues and take immediate steps toward resolution.
• Collaborate with physicians regarding device status and accurately document device analysis in EMR for review.
• Educate patients on all aspects of their device including remote monitoring and follow‑up protocol.
• Ensure charges are accurately captured for device interrogation.
• Schedule patients for device appointment follow‑up in EMR and remote website; immediately contact “no show” patients to ensure they are re‑scheduled.
• Assist EP nurses and non‑physician practitioners in the delivery of patient teaching.
• Consistently travel to regional offices for assigned device clinics.

• Participate in positive, proactive inter‑ and intra‑departmental communication; promote a healthy clinical environment and good working relationships.
• Serve as a resource to physicians and other practice employees regarding device patients and services.
• Keep equipment in good working condition and notify appropriate personnel of problem areas or safety issues.
• Ensure programming rooms are adequately stocked with necessary supplies.
• Participate in professional development activities and maintain professional affiliations.

Minimum of five years of experience analyzing and reprogramming cardiac pacemaker and AICDs (Biotronik, Boston Scientific, Medtronic, and St. Jude) OR cardiac device technology certification from a recognized device training school. Experience reviewing and managing remote device transmissions (Carelink, Latitude, Merlin). Associate’s or Bachelor’s degree preferred. Current BLS certification preferred.

• Comprehensive medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.

Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.