Veterinary Assistant, Emergency & Critical Care

Veterinary Assistant, Emergency & Critical Care

At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in a brand‑new, state‑of‑the‑art 45,000 sq. ft. hospital. As part of this continued growth, we’re hiring for multiple positions across departments. We’re seeking highly skilled, self‑motivated, and team‑oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

• $20 – $24/hr based on experience

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

• Full Time
  • Days: TBD

ER & CC Veterinary Technician Assistants are required to assist the practitioners and Licensed Veterinary Technicians to the fullest possible extent, to help improve the quality of care given to the patients of Austin Veterinary Emergency & Specialty Center and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

• Provide patient restraint and follow safety protocols for exams, procedures, and treatments
• Support technicians with inpatient, outpatient, triage, anesthesia, and transport tasks
• Assist in post‑operative care, patient recovery, and ongoing treatments
• Prepare lab samples, manage invoicing, and assist with patient admissions and discharges
• Escort clients, record patient history and vitals, and assist doctors during exams
• Maintain cleanliness and hygiene in exam rooms, radiology, and CT suites
• Ensure PPE is inspected annually and help with general end‑of‑day and discharge duties
• Support ultrasounds and other diagnostic procedures under technician guidance

• Perform and prepare lab tests (e.g., PCV, TP, chemistries) using Idexx and Antech; manage lab forms and sample shipments
• Maintain accurate patient records and ensure all lab results are filed and entered
• Collect and handle blood and urine samples
• Operate and maintain digital radiography units, anesthesia machines, and monitors
• Record treatments, diagnostics, and communications in medical records with proper invoicing
• Communicate patient updates to doctors, technicians, and clients professionally
• Know limits of knowledge—seek support when unsure; document all client interactions
• Report equipment issues across multiple departments
• Assist Primary Care Providers (PCPs) as needed

• High School Diploma or equivalent
• At least 1 year of experience as a veterinary assistant, dedicated to providing outstanding client service and excellent patient care preferred
• Culture builders—team players eager to promote trust, collaboration, and a positive work environment
• Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience
• Fluent English skills (speaking & reading) are required; fluency in multiple languages a plus

• Work alongside a compassionate, dedicated team of veterinary professionals
• Thrive in a dynamic, fast‑paced environment where no two days are the same
• Make a direct impact on the lives of pets and their families during critical times
• Receive continuous training and growth opportunities—we’re passionate about teaching
• Enjoy a competitive salary and benefits package

Equal Opportunity Employer. AVES is an Equal Opportunity Employer. All employment is decided based on qualifications, competence, merit, and business need.