Veterinary Receptionist

Crestview Veterinary Clinic has served as a trusted partner in pet healthcare for the Austin community and beyond since 2018, providing comprehensive veterinary care and urgent care. Our culture is built on a mission of treating pets like our own and delivering exceptional service through open communication. The community’s trust is reflected in our excellent 4.9-star Google rating. We invite you to join a dedicated group of professionals where you are empowered to succeed and build meaningful, long-term relationships with pets and their owners.

As part of a respected network with sister locations across Austin, Crestview Veterinary Clinic is dedicated to helping all teammates do their best work. We maintain a culture of mentorship and support, understanding that professional growth is continuous. We have established internal programs designed to help you achieve your career aspirations, whether that involves moving into leadership, seeking specialized training, or becoming a credentialed technician.

You will find a stable and welcoming environment where you are supported in every stage of your career.

The level of medicine practiced at Crestview is advanced and varied, ensuring that you are consistently challenged and engaged. We offer a full suite of services including advanced care, surgical procedures, comprehensive testing and diagnostics, and urgent care. Our focus is on providing meticulous, high-quality treatment that goes beyond standard wellness and prevention. This strong commitment to advanced veterinary medicine gives you the resources necessary to manage complex cases and refine your procedural skills daily.

Located in Austin, Texas, you will find yourself in one of the country’s most vibrant and sought-after cities. Austin is renowned for its unique blend of outdoor activity, dynamic cultural events, and world-famous live music. This energetic locale provides the perfect backdrop for a professional career, offering a high quality of life and a strong sense of community. Austin is a growing hub that values innovation, making it an ideal place to both live and further your career goals.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future…