Quality Resident Liaison 2Nd Shift

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

OPmobility Modules develops, assembles and delivers complex, just-in-sequence modules for mass production. World leader, HBPO, now 100% OPmobility, specializes in highly integrated modules, including front-end & cockpit modules, center consoles and charge lid modules. Through new BEVs architectures, it constantly develops new modules with customized solutions.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Reports to:

Quality Manager
Customer:
Tesla

Department:
Quality

As a
Quality Resident Liaison
, you will serve as the
front‑line quality representative at Tesla
, ensuring our products meet the highest standards of performance, compliance, and customer satisfaction. Operating within a fast‑paced
Just‑In‑Time manufacturing
environment, you will support production quality, manage containment and audit activities, and act as the critical communication bridge between our plant and the customer.

This role is ideal for someone who thrives in customer‑facing environments, excels at problem solving, and is confident working independently on the production floor.

• Serve as the
  primary quality interface
  between our team and Tesla, representing the customer’s voice at all times.
• Build strong working relationships with Tesla teams through regular communication (minimum3 touchpoints per shift
  ).
• Maintain positive, professional relationships that reinforce trust and partnership.

• Perform
  buffer inspections
  , validate sequences, and complete product audits at Tesla’s buffer area.
• Identify quality issues early, initiate containment, and establish clean points before customer claims are formally issued.
• Support and participate in
  8D problem‑solving
  and troubleshooting activities.
• Communicate customer claims promptly, including defect descriptions, images, traceability details, and Tesla‑specific requirements.

• Support
  product launches
  and customer trials at the Tesla site.
• Understand customer requirements thoroughly and provide feedback that drives benchmarking and internal improvements.

• Complete shift handoff reports and ensure accurate electronic distribution of information.
• Prepare daily/weekly concern and non‑conformance reports for both customer and internal teams.
• Conduct audits on sequence loads and document findings.

• Collaborate with Logistics/LO as needed (e.g., expediting).
• Support plant teams with real‑time insights into customer issues and quality concerns.

• Grade 12 / OSSD required.
• Post‑secondary education in
  Quality or Technical fields
  preferred.

• 3+ years
  in Quality, Technical, or Liaison roles in
  manufacturing
  ;
  Tier‑1 automotive strongly preferred.
• Strong communication skills (written and verbal).
• Effective conflict management and problem‑solving abilities.
• Hands‑on experience using tools and performing quality inspections.
• Knowledge of
  IATF 16949
  ,
  ISO 14001
  , and Customer Specific Requirements (CSR).
• English required;
  Spanish, German, or French
  are assets.

• Work is performed on-site at Tesla in a
  fast‑paced, non‑climate‑controlled
  environment with changing temperatures.
• Extended periods of
  standing and walking
  required.
• Must be able to lift up to
  50 lbs
  , bend, twist, stoop, and reach at multiple…