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Bilingual QA Analyst: Elevate Call Center Quality
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-01
Listing for:
ViaPlus by VINCI Highways
Full Time
position Listed on 2026-07-01
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Via Plus by VINCI Highways in Austin, Texas is seeking a Quality Assurance Analyst to evaluate call center performance. The candidate will monitor calls, assess service delivery, and recommend improvements. Strong analytical and communication skills are essential, with a preference for bilingual candidates.
The role requires a Bachelor's degree and at least 3 years of call center experience. Candidates should be organized and capable of working independently. This position is crucial for maintaining service quality and compliance with company standards.
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