Senior Customer QA Engineer

5204 E Ben White Blvd, Austin, TX 78741, USA

Posted Thursday, July 23, 2026 at 5:00 AM

Bold Thinking. World Changing. At Sky Water, our ingenuity helps improve lives around the world by manufacturing U.S. made semiconductors that are essential ingredients of modern life. Automotive safety enhancements, life-saving medical devices, consumer electronics and American security require semiconductors. Working in our Minnesota headquarters, Florida, or Texas location — employees join together to improve the world.

Explore what’s possible. Joining our U.S.

- based team means contributing to and learning about the commercialization of some of the most exciting technologies the world has ever seen. We are turning “science fiction” into everyday reality through technologies such as superconducting, 3D integrated circuits or computer chips, carbon nanotubes, photonic logic devices, micro electro-mechanical systems and other emerging device topologies. We manufacture products for aerospace and defense, medical, automotive, consumer and industrial markets, to name a few.

Our customers include emerging leaders who rely on our intellectual property security and quality manufacturing services.

Step into the future. Sky Water’s values of Integrity, Excellence, Collaboration, Empowerment and Growth Mindset guide us to cultivate an empowered, learning environment. We also invest in developing highly skilled, dedicated employees — and employees who are entering the workforce for the first time, from the military, and a variety of educational backgrounds.

Are you bold thinking? Find your place on our team and help us change the world!

Sky Water is hiring a Senior Customer Quality Assurance Engineer to join our dynamic team to support Wafer Services in Austin, TX. This role will serve as the primary Quality interface between SWTX Foundry and our customers, ensuring product Quality, Reliability, and Customer satisfaction throughout the manufacturing lifecycle. This role drives effective problem resolution, supports continuous improvement initiatives, and ensures compliance with customer, regulatory, and industry quality standards.

• Serve as an internal and external customer-facing quality representative, working directly with customers to address inquiries, requests, excursions, complaints, and quality concerns.
• Build strong customer relationships through responsive communication, technical expertise, and timely issue resolution.
• Support and lead the Quality portion of customer QBRs
• Lead customer-facing corrective action activities, including 8D responses, root cause investigations, and containment actions.
• Ensure customer expectations and contractual quality requirements are consistently met.

• Investigate and determine sources of potential defects related to wafer fabrication processes, technology transfers, product development, manufacturing excursions, or FARs.
• Drive implementation of effective structured problem-solving techniques, 8D corrective and preventive actions (CAPA), and verify long-term effectiveness.
• Utilize structured problem-solving methodologies, including 5-Why, Fishbone, FMEA, SPC, DOE, and statistical analysis techniques.
• Work cross-functionally with manufacturing, process engineering, yield engineering, reliability, and operations teams to resolve customer-related issues.

• Support nonconforming material review and disposition activities.
• Participate in process change reviews and assess customer quality impacts.
• Support transfer and development activities for customer processes within the fab.

• Support and maintain compliance with SWTX quality management systems/standards: ISO 9001 and IATF 16949.
• Participate in internal audits, customer audits, and external certification audits.
• Maintain accountability for assigned procedures, quality documentation, and records.
• Support risk management activities and implementation of quality system improvements.
• Develop and communicate customer quality metrics, scorecards, trend analyses, and status reports.
• Dr…