Manufacturing Quality Manager

Job Description

POSITION SUMMARY

The Quality Manager will be responsible for implementing and maintaining quality management systems, processes, and procedures to ensure that our products/services meet the highest standards of quality and reliability. The Quality Manager will lead a team of quality professionals in efforts to drive Quality Excellence within area of responsibility while working closely with cross-functional partners and the Regional Quality Organization to identify areas for improvement and drive continuous quality improvement initiatives throughout the organization.

RESPONSIBILITIES

• Develop facility improvement plan. Drive execution of the plan in conjunction with the site leadership team.
• Lead a team of quality assurance professionals, providing guidance, training, and support to ensure effective execution of quality assurance activities.
• Develop and implement comprehensive quality management system best practices to ensure compliance with industry standards and customers' expectations.
• Establish and maintain quality assurance processes and procedures for all aspects of product/service development, manufacturing, and delivery.
• Collaborate with cross-functional teams, including manufacturing, engineering, and service, to identify quality issues and implement corrective and preventive actions.
• Conduct regular audits and assessments of quality management systems and processes to identify areas for improvement and ensure compliance with regulatory requirements and workmanship standards.
• Develop, maintain, and analyze quality data and metrics to track performance trends, identify root causes of quality issues, and develop strategies for improvement. Report out status of KPIs and corrective action plans in various meetings, including Site Leadership Reviews and Monthly Operation Reviews.
• Champion a culture of quality excellence throughout the organization, fostering collaboration, accountability, and a commitment to continuous quality improvement.
• Assure consistent, professional, and effective communication with customers regarding issues and product performance.

QUALIFICATIONS

Minimum

Job Qualifications:

• BA, BS or equivalent experience in related field; advanced degree preferred.
• Minimum of 12 years of experience in quality, or a related field, with at least 4 years in a leadership or managerial role.
• Proven track record of driving metric improvements by utilizing paretos and utilizing quality management systems in a manufacturing or production environment.
• Strong knowledge of quality assurance principles, methodologies, and tools, including receiving inspection, MRB, statistical analysis, and risk management.
• Direct and relative experience conducting Root Cause and Corrective Actions using 8D problem solving or similar techniques.
• Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends and patterns, and develop effective solutions. Ability to report results using PowerPoint and BI.
• Direct and relative experience developing FMEA's and control plans.
• Experience leading cross-functional teams and driving continuous improvement initiatives.
• Excellent communication, leadership, and people skills, with the ability to influence and collaborate effectively at all levels of the organization.
  
  Preferred Qualifications:
• Working knowledge of metal cutting, waterjets, and CNC machines.
• High degree of knowledge with brazing and welding.
• Expertise in metrology and measurement equipment.
• Working knowledge of MES systems and traceability.
• Knowledge of quality assurance principles, methodologies, and tools, including statistical analysis, root cause analysis, and risk management.
• Experience leading cross-functional teams and driving continuous improvement initiatives (i.e. Kaizen events)
• Certification in quality management (e.g., Six Sigma, Lean, ASQ) and Lean Six Sigma Green/Black Belt.

PHYSICAL REQUIREMENTS

• Frequent standing
• Occasional kneeling, bending, stooping

ENVIRONMENTAL DEMANDS

• Ability to work around elevated temperatures.

TRAVEL TIME REQUIRED

• Travel required, approximately 10-20%.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote Transparent & Open Communication

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to…