Quality Assurance Automation Manager

Quality Assurance Automation Manager

We are seeking a Quality Assurance Automation Manager to lead our quality engineering efforts. This role involves balancing speed, quality, and risk to deliver high-quality features. The ideal candidate will be a hands-on leader who can guide a team, collaborate across disciplines, and drive the continuous improvement of our automated testing strategies and quality metrics. The hiring team is looking for a team player who is comfortable contributing to projects alongside the team.

Key Responsibilities

• Lead through context by articulating goals, priorities, constraints, and success measures.
• Balance speed, quality, and risk with sound judgment and long-term thinking.
• Research, initiate, implement, and collaborate on advanced automated testing strategies.
• Partner with technical and process team members including App Dev, Dev Ops, QE, Product, and Design.
• Build and maintain high-performing teams by setting clear expectations and providing hands-on guidance.
• Serve as a culture carrier by demonstrating ownership, candor, and accountability.
• Influence the development of a quality automation plan in collaboration with QE Leadership.
• Drive the reduction of escaped defects through effective quality practices.
• Track and report on key quality metrics to stakeholders.
• Ensure platform deliverables align with quality engineering strategy and best practices.
• Conduct performance reviews and support team development.

Required Qualifications

Experience:

• Five years of professional work experience in Technology or a related field.
• Three years of professional experience in Quality Automation.
• Three years of management experience in Quality Assurance, including conducting performance reviews.

Technical

Skills:

• Expertise in quality automation and advanced automated testing strategies.
• Proficiency with testing methodologies including Snapshot, Functionality, API, Unit, and Component testing.
• Experience with Jira and Xray for test case management.
• Familiarity with Charles Proxy for use with native mobile applications.
• Knowledge of Git-based version control systems.
• Understanding of the potential impact of AI on mobile technologies.

Work Environment

This position requires the ability to work in a hybrid model, with a presence onsite in the Memphis, TN or Dallas, TX office three days per week. Occasional travel of up to ten percent may be required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.