Assistant Property Manager

Assistant Property Manager

We are hiring two Assistant Property Managers to support the growth of Community First! Village. One position will remain on our main CFV campus on Hog Eye Road while the second will start there and later transition to our new Burleson property.

This full‑time, exempt position reports to the Property Manager and generally follows Monday‑through‑Friday, 8:30 am–5:30 pm. Some nights, weekends, and rotating on‑call duties may be required. The primary work location may shift based on operational needs and phase launch timing.

About the Role
The Assistant Property Manager plays a vital role in maintaining the operational integrity of CFV, supporting lease compliance, neighbor relations, and the development of systems and procedures that keep daily operations running smoothly. The role also supervises Property Management staff, coordinates with law enforcement and supportive service partners, and serves as a key leader within the Neighbor Care team.

• Property Operations & Lease Compliance
  • Maintain a safe and healthy community by enforcing standards and lease agreements.
  • Enforce housing contract rules and communicate fines or corrective actions.
  • Oversee and audit lease violations issued to neighbors and maintain records of all communications.
  • Organize, analyze, and assess incident reports to identify lease violation trends.
  • Review high‑profile incident reports and communicate all liability and significant community incidents immediately to the Property Manager.
  • Oversee unit inspections to assess cleanliness and compliance with lease agreements and report high‑priority concerns.
  • Track unit‑readiness timelines to ensure efficient turnover and occupancy compliance.
  • Oversee the processing of rent payments and track delinquencies.
  • Prepare and deliver notices in accordance with housing agreements and applicable law.
  • Generate regular reports on occupancy, compliance, lease activity, and trends for the Property Manager.
  • Conduct regular community walkthroughs to assess and document property and community conditions.
  • Maintain overall administrative integrity of property management systems, ensuring tenant records, notices, charges, and financial data are accurate and current.
  • Monitor and analyze the effectiveness of policies and procedures and make recommendations to the Property Manager.
  • Develop standard operating procedures (SOPs) for administrative, leasing, and lease compliance functions and ensure adherence.
  • Make recommendations for housing contract amendments.
  • Assess lease violation trends to recommend strategies that improve neighbor retention.
  • Conduct and oversee move‑in and move‑out inspections and document unit condition.
  • Coordinate with move‑in teams and case managers to ensure lease execution and occupancy timelines are met.
• Team Leadership & Cross‑Functional Coordination
  • Supervise Property Management staff.
  • Train staff on leasing procedures, compliance standards, policy enforcement, and neighbor engagement expectations.
  • Supervise and provide performance evaluations for staff to ensure accuracy in data entry, notices, and neighbor files.
  • Serve as the primary escalation point for staff questions, difficult neighbor situations, and operational decisions requiring supervisory authority.
  • Maintain strong working relationships with other MLF departments and external partners.
  • Maintain communication with Supportive Services to provide eviction off‑ramps when possible.
• Community Relations & Legal Support
  • Discuss lease violations with neighbors and provide guidance in alignment with community policies.
  • Attend eviction court hearings as the Property Management representative and maintain all legal files and case notes.
  • Work closely with the Travis County Sheriff's Office to…