Property Manager; Austin, TX

Full Time Austin, TX, US

Growing property management company is seeking a seasoned Property Manager for a multi-family community in Austin, Texas. If you thrive in a team environment and enjoy change and challenges, this is an excellent opportunity to make an impact. You will benefit from strong leadership support, growth opportunities, strong benefits offering, and a fun, collaborative work environment. Apply if you have property management experience!

SUMMARY: This position is responsible for managing all facets of a property with all day to day operations of assigned asset.

DUTIES AND RESPONSIBILITIES:

• Provide oversight of on-site staff, retention of clients.
• Management of all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team member development.
• Utilize Company leasing expectations and procedures to warmly greet prospective residents, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member or a vendor.
• Takes resident service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-up with residents.
• Ensure the leasing office, club room, models, and vacant apartments are clean and present a warm-welcoming image of the property.
• Clean, vacuum, and dust when needed.
• Perform physically inspects the property when on grounds, pick up litter and report any service needs to the maintenance team.
• Complete all lease applications and participate in the verification of applications.
• Notify prospective residents of results.
• Complete all lease paperwork including related addendums.
• Accept rents and deposit from residents and prospective residents.
• Maintain accurate resident records in accordance with Company policy.
• Update on a daily basis all rents, deposit and applications fees received from residents.
• Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Issue appropriate notices such as late payments, eviction notices, returned check memos.
• Minimize delinquency through consistent follow-through on collection activities, including phone calls, notices, and personal visits.
• Organize and file all applicable reports, leases, and paperwork.
• Maintain an awareness of property performance goals and progress toward those goals, including occupancy, leasing, and closing ratios.
• Deposit all receipts prior to bank closing each day.
• Assist in the management of the purchase order process.
• Must have reliable transportation for company errands, bank deposits, and marketing.
• Maintain accurate resident records.
• Ensure resident ledgers, bank deposit slips and property financial reports are error free.
• Focus on the completion of tasks and activities.
• Identify potential problems and suggest solutions.
• Seek out and utilize available resources, including other Company team members, training manuals, and guides.