Principal, Employee Relations - Research Intelligence & Strategic Insights, ER Strategy

Description

Amazon's Employee Relations (ER) Strategy, Policy and GOEX team supports Amazon's global workforce. We are seeking a Principal, Employee Relations, Research Intelligence & Strategic Insights to join our team as a senior‑level individual contributor reporting to the Labor Research, Strategy and Solutions Team Leader.

The successful candidate will have a demonstrated ability to: (i) assess data, workplaces, behaviors, external trends, and relationships to identify risks and gaps in the work environment; (ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long‑lasting changes at all levels; (iii) influence leaders to win alignment, support, and change; and (iv) work cross‑functionally to design and execute effective large‑scale proactive strategies.

This Principal will possess significant employee relations expertise, excellent judgment, and highly‑developed analytical, research, and communication skills. The role emphasizes data‑driven research and forward‑looking trend analysis rather than reactive ER issues and/or investigations management.

• Design and maintain ongoing workforce research and trend‑monitoring frameworks that detect emerging labor market shifts, geopolitical signals, and employee sentiment patterns.
• Conduct competitive benchmarking and labor market research to identify best practices and emerging risks.
• Develop predictive risk models to anticipate ER challenges before they become critical.
• Produce research outputs (reports, dashboards, insights) that inform strategic decision‑making.

• Apply employee relations expertise to identify trends and challenges, predict and mitigate risk, and develop and execute solution‑focused strategies and programs.
• Synthesize workforce data, labor‑market intelligence, and employee sentiment to surface emerging risks and opportunities.

• Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations.
• Define and measure success of programs through clear KPIs and research‑backed evaluation frameworks.
• Build and maintain research repositories and knowledge bases that enable organizational learning.

• Partner with cross‑functional teams including Public Policy, PR, Legal, Operations, Investor Relations, and Communications to develop and implement comprehensive strategies that align with organizational priorities.
• Lead research initiatives that inform policy decisions and public‑facing communications.

• Independently design, own, and lead large‑scale, network‑wide projects that improve frontline employee experience.
• Translate research findings into scalable mechanisms and programs for entire networks.

• Rapidly produce high‑quality written communications that concisely analyze problems and move solutions from concept to execution.
• Present research findings and strategic recommendations to senior leadership with clarity and impact.
• Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results.

• Work independently with minimal supervision in ambiguous situations and persevere over internal and external barriers to drive resolutions.
• Challenge current practices and industry status quo to generate creative mechanisms that bring about large‑scale solutions.

• 10+ years of employee relations, labor relations, or labor/employment law experience.
• Bachelor's degree.
• Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint).
• Experience supporting large hourly work forces.
• 3+ years of demonstrated experience conducting structured research, trend analysis, workforce intelligence gathering, or labor market research.

• Advanced degree (Master's, MBA, or JD) or other specialized training in labor/employee relations, research methodology, or data science.
• Experience with workforce analytics…