Pool Food Runner

About Fairmont Austin

Fairmont Austin is Austin's largest luxury property, offering 1,048 guestrooms and suites and over 140,000 square feet of meeting and event space. Join a dynamic team within a network of 90 spectacular properties worldwide.

Reporting to the Restaurant Manager, the Associate Server will provide professional, friendly, and engaging service to guests. Responsibilities include assisting guests with food and beverage delivery, following outlet policies, and maintaining full knowledge of menu items and beverage lists.

• Consistently offer professional, friendly, and engaging service
• Assist guests with food and beverage delivery
• Follow outlet policies, procedures, and service standards
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents, and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

• Paid time off
• Medical, Dental, and Vision Insurance
• 401(k) retirement plan
• Complimentary shift meal
• Employee benefit card offering discounted rates worldwide
• Learning programs through our Academies and educational assistance
• Opportunity to grow within the property and across the world
• Participation in corporate social responsibility activities, including sustainability initiatives

• Previous service experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem‑solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast‑paced environment
• Team player with cohesion and cooperation skills
• Calm, courteous, and attentive to guest needs

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, and lifting
• Occasional ascending or descending ladders, stairs, and ramps

• Respect – value the needs, ideas, and individuality of others
• Excellence – genuine connections and appreciation for guests
• Belonging – celebrate differences and support each other
• Empowerment – take initiative and anticipate unforgettable experiences
• Integrity – build trust through mutual respect and authenticity

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V