Restaurant Manager

Description

Fareground Food Hall – Austin, TX

Fareground Food Hall is a vibrant dining destination in the heart of downtown Austin, bringing together an exciting collection of culinary concepts, beverages, and hospitality experiences under one dynamic venue.

Fareground combines exceptional food, innovative beverage programs, and genuine hospitality to create a memorable experience for locals, professionals, and visitors alike.

Fareground Food Hall is seeking an experienced and energetic Restaurant Manager to join our Austin team. This position will play a key role in overseeing daily front-of-house operations, supporting food and beverage service, leading team members, and ensuring an exceptional guest experience throughout the food hall.

The ideal candidate is a hands‑on hospitality professional who thrives in a high-volume, fast-paced environment and understands how to create a welcoming, polished, and efficient guest experience.

• Interview, hire, onboard, train, evaluate, reward, and discipline FOH personnel as appropriate.
• Lead, motivate, and develop front‑of‑house team members while creating a positive and accountable workplace culture.
• Train employees on restaurant and food hall policies, procedures, service standards, product knowledge, and safety requirements.
• Ensure appropriate staffing and floor coverage based on business volume, events, and anticipated guest traffic.
• Provide ongoing coaching and feedback to team members to improve performance and service standards.
• Foster teamwork and collaboration across the various food and beverage operations within Fareground.

• Supervise floor and guest‑facing operations to ensure professional, friendly, and efficient service.
• Maintain a strong presence throughout the property and proactively address guest needs.
• Build genuine rapport with guests and create memorable experiences that encourage repeat visits.
• Resolve guest concerns professionally, promptly, and with sound judgment.
• Educate FOH personnel on food, beverage, and product offerings to develop strong service knowledge.
• Hold team members accountable to company systems, procedures, and hospitality standards.
• Maintain a clean, organized, welcoming, and service‑ready environment throughout operating hours.

• Oversee daily opening and closing procedures and ensure all required checklists are completed accurately.
• Accurately report payroll and labor information.
• Manage end‑of‑day closeout procedures, cash handling, and cash drops according to company standards.
• Maintain accurate POS/MICROS information, including menu items, pricing, modifiers, and other operational details.
• Assist with maintaining accurate employee records and files.
• Monitor inventory, supplies, and operational needs and communicate issues to leadership.
• Assist with coordinating daily operations between FOH, BOH, vendors, and food hall partners.
• Support smooth service during high‑volume periods, special events, weekends, and other peak business periods.
• Ensure restaurant and food hall signage, menus, displays, and guest‑facing information are accurate and aligned with the brand.

• Take ownership of the cleanliness, organization, appearance, and overall condition of the restaurant and assigned food hall areas.
• Conduct regular walkthroughs to identify maintenance, cleanliness, safety, or repair concerns.
• Communicate facility issues promptly and coordinate with appropriate internal teams or vendors.
• Ensure guest‑facing areas consistently meet company standards.

• Attend and actively contribute to weekly manager meetings, operational meetings, cost calls, and other leadership meetings as required.
• Maintain open and effective communication…