Assistant Manager

# Assistant ManagerS-Northcross (1098)##

Job Description
** ASSISTANT MANAGER – SCHLOTZSKY’S
**** PURPOSE OF POSITION:
** The Assistant Manager is responsible for assisting the management team in all aspects of shift management to ensure successful operations, Guest service and achievement of financial targets.
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* DUTIES AND RESPONSIBILITIES:

**** Financial
* ** Assists GM with effectively communicating weekly and period variances from budgets compared to in-store and final P&L’s.
* Communicates financial goals to employees and provides direction to achieve those goals.
* Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
* Assists GM with performing daily and weekly inventories accurately and timely.
* Assists GM with performing accurate end-of-period inventories.
* Assists GM with placing food, produce, paper, and supply orders in a timely manner to ensure proper levels are maintained at all times.
* Works in tandem with GM to consistently maintain labor, food and supplies costs within budget.
* Utilizes and maintains all reporting and tracking systems for financial results.
* Maintains high level of integrity in all financial reporting.
** People Development
*** Provides clear direction and leadership to all Team Leaders and employees.
* Serves as a role model to all employees by setting the example and maintaining professionalism in the restaurant.
* Promotes an "Open Door Policy" in the restaurant and is accessible to all employees.
* Interviews hourly employee candidates and makes hiring recommendations to General Manager.
* Assists General Manager with new hire orientation and new employee training.
* Submits hourly employee new hire paperwork, New Hire/Change Forms, Termination Notification Forms, and bi-weekly payroll spreadsheets to Payroll and/or Human Resources in a timely manner.
* Ensures that systems, materials and people are in place to provide for quality employee training.
* Consistently counsels and properly documents performance, attendance, or behavioral issues encountered with all hourly employees.
* Assists GM with maintaining proper employee staffing levels in the restaurant at all times.
* Assists GM with preparing hourly employee performance appraisals.
* Assists GM with hourly employee performance counseling and terminations.
* Operates the restaurant with uncompromising integrity and superior credibility, adhering at all times to policies and procedures.
** Operational Procedures
**** Quality, Service and Cleanliness
*** Assists GM with maintaining all areas of the restaurant at or above all cleanliness standards.
* Completes QSC Sales Drivers, Ready for Business, Restroom, and Bakery checklists on each shift.
* Holds employees accountable for compliance with uniform and grooming standards at all times.
* Ensures that all standards and procedures for recipes and food quality are consistently met.
* Ensures proper sanitation procedures are adhered to at all times.
* Maintains positive relationship with local health and sanitation officials and follows up immediately on any issues.
* Monitors and holds employees accountable for established speed of service standards in the restaurant and drive-thru (if applicable).
* Assists with performing quarterly full QSC audit on the restaurant.
* Ensures that guests are treated in a courteous and friendly manner.
* Follows up on all guest issues and ensures that they are resolved in a professional and timely manner.
* Executes dining room management functions and guest interaction throughout shifts.
* Assists GM with maintaining restaurant in like-new condition.
* Operates restaurant in a manner that displays an uncompromising attitude toward guest satisfaction.
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