Retail Store Management Trainee

Overview

$16.00 to $26.48 per hour. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned, up to seven times in a payroll cycle.
• Ability to earn unlimited commission above hourly base rate.
• Vacation: 1 week after 6 months of active, full-time service; an additional week after 1 year; 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted per state/local requirements).
• Sick/Personal: 8 hours after 6 months; 16 hours per anniversary years 2-5; 24 hours after year 5 (adjusted per state/local requirements).
• Employee discounts from day one of active employment.
• Tuition Reimbursement up to $2,000 per year through First Cash Education (full-time employees meeting program requirements).
• Access to discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The Store Manager Trainee is accountable for day-to-day store operations and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment.

The Store Manager Trainee analyzes store financial statements to ensure financial goals are met and participates in asset protection and customer acquisition efforts. Work includes handling a variety of merchandise and services, including jewelry, tools, electronics, firearms (in FFL locations), and more. Compensation includes hourly pay plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store; count cash drawers and merchandise; follow procedures to protect assets.
• Ensure asset protection through inventory control and safety procedures.
• Administer store processes including inventory, loan management, merchandising, store presentation, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes for value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate store mission and profit objectives to employees; stay up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds and perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling).
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Eligibility to assist customers on exterior areas and to retrieve products stored in exterior locations.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as needed; flexible retail schedule including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours are not guaranteed.
• Computer literate; able to operate…