Retail Assistant Store Manager

$16.00 to $20.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation: 1 week paid after 6 months of full‑time service; an additional week after 1 year; two weeks on each anniversary thereafter; 120 hours after 5 years (adjusted per state/local law).
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary until year 5; 24 hours after 5 years (adjusted per state/local law).
• Employee discounts available on the first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after 6 months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management or third‑key experience. Assistant Store Managers are accountable for the day‑to‑day operations of the store and promoting a positive, productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations/Satisfaction.

It sets the tone for a customer‑centric environment and analyses store financial statements to ensure goals are met.

• Facilitate a customer‑centric environment by engaging customers in a friendly manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, count cash drawers and merchandise, and ensure all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willingness and ability to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist customers outside the building or retrieve products from exterior storage.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Must be able to work in multiple locations as business needs dictate.
• Must have ability to work a flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week; hours are based on business needs and are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi‑task in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical…