Austin ; Brodie​/William Cannon CFT - Cross Functional Rep - Part time

Position: Austin 23 (Brodie/William Cannon) CFT - Cross Functional Rep - Part time
Responsibilities

Job Summary:

As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.

Key Responsibilities &

Essential Functions:

Customer Service / Sales / Stocking:

* Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection

* Uses suggestive selling techniques to meet customer needs and build department sales

* May make regular product announcements to inform customers

* Works a flexible schedule to accommodate shifts of different departments

* Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.

* Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments

* Builds, stocks, and maintains displays and fixtures

* Assists with inventory control; loads, unloads, and moves product

* Slices, packages, labels, rotates, merchandises, culls, and prices product

* Gains knowledge of multiple departments; applies understanding of processes / policies

* Complies with Store and department SOPs, policies, and applicable laws

* For the Service cross functional team, works as a Checker when not performing Cross Functional duties

Food Safety / Sanitation:

* Ensures compliance with departmental / Store SOPs for food safety and sanitation

* Properly operates and maintains all equipment

* Cleans / sanitizes sales floor, display cases, prep areas, and equipment

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications &

Key Requirements:

Age Requirement:

* 18+

Work Experience:

* 6+ months of experience in H-E-B Store operations - Required

Knowledge/Skills/Abilities:

* Knowledge of computer systems (Symbol, ACR, label machine) - Required

* Customer service and interpersonal skills - Required

* Verbal / written communication and reading skills - Required

* Ability to adapt to performing a wide range of duties across multiple departments - Required

* Ability to work autonomously - Required

Education:

* HS Diploma or GED or equivalent - Required

Licenses/Certifications:

* Completion of Company Orientation and Safety Training - Required

Physical Demands &

Working Conditions:

* Function in a fast-paced, retail environment, requiring detailed and precise tasks

* Work with Customers, staying attentive to their needs

* Work flexible schedules to accommodate differing department shifts

* Perform the following, based on your Department:

Bakery:

* Constantly* reach at waist, grasp

* Frequently stand, walk, reach at shoulder, bend

* Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction

* Occasionally be exposed to wet, cold, hot conditions, loud noise

* Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs

* Dairy / Frozen / Grocery / Market:

* Constantly* reach at waist, grasp

* Frequently stand, walk

* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

* Occasionally be exposed to wet, cold conditions, loud noise

* DAIRY:
Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs

* FROZEN:
Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs

* GROCERY:
Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs

* MARKET:
Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs

* Deli:

* Constantly* reach at waist, grasp

* Frequently stand, walk, stoop

* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

* Occasionally be exposed to wet, cold, hot conditions, loud noise

* Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs

* Cosmetics / Drugstore / General Merchandise:

* Constantly* reach at waist, grasp

* Frequently stand, walk

* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

* Occasionally be exposed to wet conditions, loud noise, ambient temperatures

* COSMETICS:
Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs

*…