Field Store Associate

Job Description

The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. The position includes engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising. This is a part‑time position working weekdays, afternoons, and weekends. The schedule is based on business needs and subject to change.

The selected candidate will work at Lowe’s Store #2513, located at 6400 Brodie Ln, Austin, TX 78745.

Job duties involve contact with customers which may include minors and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. A criminal history review is required to help protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

The Field Store Associate plays a key role in driving sales growth, delivering training to Lowe’s associates, and ensuring high standards in service and merchandising execution.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain Pro customer color files
• Tint and mix products to customer specifications as needed
• Maintain adequate store appearance and inventory best practices
• Maintain an appearance of the color wall and back stock
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Facilitate in‑person customer connectivity between paint and pro desk
• Provide in‑store Pro Desk paint support for real‑time customer needs, Lowe’s Pro Sales, and paint program execution, including in‑store promotional events

• Promote and represent Sherwin‑Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis; assist Sales Representatives in generating sales leads by interacting with customers

• Train Lowe’s associates on product knowledge and application methods
• Complete eLearning Modules
• Ensure HR Cloud trainings are up to date and within compliance

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the United States without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a high school diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Have previous work experience operating tinting and mixing equipment
• Have a valid, unrestricted driver’s license
• Able to read, write, comprehend, and communicate in more than one language
• Able to read, write, comprehend, and communicate in Spanish

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please note that Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.