Sales Associate and Cashier

Summary:

The Store Associate will deliver top-class customer service, build customer satisfaction and loyalty, and be part of a team in which associates promote sales results and customer service through teamwork. This is exemplified by personal involvement in phone/email handling, customer questions, and problem resolution.

Duties and Responsibilities:

Greet all walk-in customers immediately

Strike a positive and cooperative tone with both customers and coworkers

Balance the cash drawer and prepare the appropriate paperwork as required for all transactions

Organize and file all sales paperwork daily

Responsible for the daily completion of all transactions including finalizing sales tickets throughout the day, collecting all appropriate paperwork for financial transactions, and the proper completion of credit card transactions

Review transfer distribution documents according to company policy

Review all documents for accuracy and completeness

Report discrepancies to the Store Manager Assist in the training of all personnel on the proper use and operation of computer programs and proper paperwork handling procedures

Make sure shelves are merchandized and stocked correctly, following direction from Store Manager and Category Managers Maintain a neat and orderly appearance, dress, and groom according to company standards

Assist with the maintenance of the store including vacuuming, dusting, and general cleaning as directed by the Store Manager Assist in the unloading of stock trucks as scheduled and directed

Ensure the use of safe work practices to limit the opportunity for injury to self and others and damage to products and property

Requirements:

High School Diploma or GED Bilingual English/Spanish preferred

Excellent customer service skills

Excellent communication skills, both written and oral with strong organization and problem-solving skills

Upbeat and friendly attitude with the ability to work well with others

Ability to thrive in a lively working environment and multi-task

The flexibility to work evenings, weekends, and holidays

Compliance with HKG's Drug and Alcohol Policy Basic Computer skills to use software and complete required paperwork

Previous cashier experience preferred

Physical demands and work environment:

Regularly required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk, and hear Employees must occasionally lift and/or move objects in excess of 25 pounds and be able to determine when having help will be safer than attempting to move the object alone

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perceptions, and the ability to adjust focus

Work environment:
The noise level in the work environment is usually moderate
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