Counter Sales - Austin, TX

Overview

Job Location:

A-Line Auto Parts
- Rutland Dr
- Austin, TX 78758
Position Type:
Full Time
Salary Range: $15.00 - $18.00 Hourly

• Greet each customer in a timely manner and answer the telephone within three (3) rings.
• Answer each customer’s questions regarding price, availability and function of merchandise.
• Obtain merchandise from shelf for customer or receive merchandise selected from shelf by customer and create invoice.
• Obtain merchandise requested by customer or receive merchandise selected by customer.
• Ensure that each customer receives outstanding customer service by providing a friendly environment, greeting and acknowledging every customer, maintaining product knowledge and other components of customer service.
• Totals price and tax on merchandise purchased by customer to determine bill; accept payment and make change.
• Wraps or bags merchandise for customers; obtain signature on charge invoices and accept payment on cash invoices.
• Correctly place any special orders as required by customer.
• Balance cash drawer at the end of the shift (if necessary).
• Stock shelves, counters, or tables with merchandise; set up advertising displays or arrange merchandise to promote sales.
• Stamp, mark, or tag price on merchandise; bag or box orders accordingly.
• Ensure outgoing transfers are processed properly and timely.
• Clean shelves, counters, or tables; maintain a safe and clean work environment by keeping shelves and workstations neat, maintain the shipping supply area and comply with OSHA and company safety procedures, rules, and regulations.
• May have custodial duties including sweeping warehouse/showroom, dusting shelves, organizing merchandise, cleaning and stocking rest rooms, and keeping aisles clear with no merchandise on the floor.
• Present a professional image of the company through dress and attitude.
• Participate in and complete sponsored and supported training; attend training or use electronic media to increase product knowledge.
• Perform other duties and assignments as directed by management.
• Maintain grounds and parking lot; maintain satisfactory attendance and appearance.

• Ability to work well with others and assist customers cooperatively and courteously.
• Exemplary company work record, including attendance.
• Must be able to work in a high-paced, busy atmosphere.
• Related experience in the auto parts industry preferred.
• Must be able to follow oral and written instructions.
• Must have basic math skills including addition, subtraction, multiplication and division.
• Ability to read and write in English.
• Must successfully complete background and criminal history checks.
• Must pass a physical, human performance evaluation and a drug test.
• Good understanding of and adherence to company policies and procedures.
• Must maintain regular and prompt attendance; attitude that supports the Company’s goals and values.

High school diploma or general education degree (GED); or equivalent combination of education and experience.

• Completed ASE counterman I training course.
• Meets all requirements to qualify for inclusion on AOC Approved Driver List.

#AL123