Outlet Sales Associate

Established in 1958, Goodwill Central Texas is a non‑profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development, one of the largest employers in our region, and a cornerstone of the community. Our mission is funded through our donation‑driven retail stores, comprehensive business and staffing solutions, and generous community support. Our vision is to empower every Central Texan to transform their lives through work and education.

Join the team whose work empowers people to transform their lives!

The Outlet Sales Associate is responsible for providing excellent customer service as a first point of contact for the Outlet customers. Additionally, this position has cash handling responsibilities. This position partners with team members in a fast‑paced environment to expedite merchandise to and from Outlet sales floor; and provides operational support to the management team.

• Provideprofessionaland friendly customer service support by greeting customers and explaining store/outlet layout.
• Accuratelyhandle cash, including, butnot limited to,making change, operatingandmaintainingthe cash register and credit cardmachine,and usingacalculator when needed.
• Maintain knowledge of merchandise and answer customer’s questions courteously and promptly.
• Maintain Outlet sorting tables stocked with merchandise, keep floor merchandise neat and orderly (furniture), and assist customers with purchase selection/pricing if requested.
• Maintaina professional appearance andadhere to Goodwill uniformstandards.
• Adhereto work schedule set by supervisor.
• Maintainanorderlyand clean register area.
• Maintainfamiliaritywith store securityprocedures andexercise securitypractices when necessary.
• Perform Outletstore upkeep duties as needed to include sweeping, mopping and wiping production tables.
• Occasionally,assist donors and customers outside of the Outlet,greet donors, receivedonations,and supply donors with receipts.
• Communicatesourmission and vision effectively to our donorsandcustomers.
• Other duties as assigned.

This position does not have supervisory responsibilities.

• A minimum ofsixmonths of previous work experience, or the equivalent educational orvocational experience preferred.
• Abilityto understand English and interact with customersandemployees.
• Abilityto provide exceptional customer service toallof our customers.
• Abilitytoperformbasic mathcomputations (e.g., computingpercentages).
• Abilityto workwellunder pressure and maintain accuracy.
• Basic working knowledge ofcomputerapplications andtheinternet.
• Willing and able to adapt tomultipledemandsandshiftingpriorities.
• Ability to work flexible hours and days including weekends and holidays.

• Must be able to lift up to 30 pounds at times.
• Ability to work in a non-climate controlled environment.
• While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear.
• The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
• Ability to use hands and fingers to operate a telephone and keyboard.
• While performing the duties of this job, the employee is frequently exposed to airborne particles.

• Comprehensive Health Coverage
  :
  We provide top‑tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy.
• Generous Paid Time Off
  :
  Recharge with our generous PTO policy, which includes vacation days, personal days, and company‑wide holidays.
• Paid Parental Leave
  :
  We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event.
• Professional Development Opportunities
  :
  We believe in continuous growth! Take advantage of our access to workshops and online courses.
• Wellness Programs
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  Prioritize your well‑being with our wellness initiatives, including gym memberships and mental health support.
• Employee Recognition Programs
  :
  We celebrate our team members’ achievements with recognition awards.
• Diverse and Inclusive Culture
  :
  Join a workplace that values diversity and inclusion, with regular team‑building activities and events that foster a sense of belonging.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.