Customer Experience Lead - Team Coach & Checkout Champion
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-16
Listing for:
JCPenney
Full Time
position Listed on 2026-07-16
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager
Job Description & How to Apply Below
JCPenney in Austin, TX seeks a Customer Experience Supervisor I to drive profitable sales growth by leading and coaching associates, delivering training initiatives and delivering checkout experience strategies. You will model exceptional customer service and guide staff to meet company standards.
The role emphasizes staffing, training, and performance management, with a focus on reducing wait times, improving service, and supporting a One Team culture in a busy retail environment.
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