Part Time Cashier at Ben White ReStore

Austin ReStore Admin Office - Austin, TX 78704

Position Type

Part Time

Category

Re Store

AHFH Mission Statement

Seeking to put God’s love into action, Austin Habitat for Humanity brings people together to build homes, communities and hope.

Our Core Values
- Forward Thinking, Collaborative, Service Oriented

Provides excellent customer service as a first point of contact of retail customers and maintains the sales floor to ensure an enjoyable shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale, and display on sales floor. Always being visual and taken the initiative to keep the store presentable and easy to shop. Provided operational support to management team.

• Adheres to Agency Policy and Procedures
• Performs assigned duties and takes initiative to always stay busy
• Communicates regularly with supervisor about workload and organizational issues
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position
• Meets Organizational productivity standards and timelines

• Provides customers with courteous, knowledgeable, and prompt service at all times.
• Knows the layout of the ReStore, able to answer customer questions, and lead them to merchandise requested.
• Is knowledgeable of the ReStore point of sale system and capable of classifying items in register at time of purchase.
• Follows ReStore procedures when dealing with credit cards, and cash.
• Understanding the ReStore’s pricing system and effectively handles various pricing conflicts.
• Closely follows ReStore price changes.
• Adheres to ReStore’s protocol for handling sold items that are not taken at the time of purchase by completing in full the "Sold" forms and explaining the ReStore holding and pick-up guidelines.
• Is familiar with the ReStore’s return, exchange, and credit procedures.
• Performs miscellaneous clerical duties when needed.
• Screens all incoming phone calls and voice mail.
• Assists customers with complaint issues.
• Is responsible for maintaining the paperwork associated with the CSR Program, including sign in/sign out and reporting.
• Is responsible for data entry of donated goods receipts.
• Creates signage for store product.
• Is responsible for re-stocking sales counter merchandise.
• Is responsible for composing and delivering the weekly office supplies order.
• Participates in annual inventory.
• Participates in periodic inventory of PM product.
• Assists in maintaining the cleanliness of the cash area.
• Provides volunteers with meaningful volunteer experience.
• Assists other staff members when needed.
• Able to work a flexible schedule in support of store hours.
• Maintain a professional appearance (in uniform).
• Perform store upkeep duties as needed: sweeping, mopping, vacuuming, wiping shelves, restrooms, and dusting.
• Occasionally assisting donors and customers: greet, receive, and provide donation receipt.
• Communicates our mission and values effectively
• Performs other duties as directed

• Experience in cash handling
• Able to provide exceptional customer service
• Able to handle customer complaints in a professional manner
• Bi-lingual Spanish and English preferred
• Able to work in fast paced environment
• Ability to stand for long periods of time
• Experience with merchandising items
• Must be able to lift 25 pounds frequently
• Communicate effectively, both written and verbally
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems…